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Remote Management and TeamViewer Remote provide a comprehensive view of your endpoints all in one location. Remote Management services are available for the following operating systems below.

The following article applies to all Remote Management customers currently using TeamViewer Remote.

📌Note: The following article pertains to customers currently using TeamViewer Remote; for assistance with TeamViewer (Classic) and Remote Management services, please see this article.

TeamViewer Asset Management

To use TeamViewer Asset Management, the devices must run one of the following operating systems

  • Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7* SP1 (w/ extended security updates installed)
  • Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
  • TeamViewer 15.48.5 full version or Host (or later) must also be installed.

*Windows 7: By default, only TLS1.0 is enabled on Windows 7. Due to security concerns, connections to TeamViewer servers are only possible with at least TLS1.2.

  • To enable TLS1.2 support on Windows 7, follow the instructions in the following link: Windows KB
  • Please note that this requires modifying the registry. Generally, upgrading to a version of Windows that supports TLS1.2 by default would be preferable.

Monitoring & Asset Management (Classic)

To use Monitoring & Asset Management (Classic), the device you want to monitor must run one of the following operating systems:

  • Windows 11 / 10 / 8.1 / 8 / 7*
  • Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012 / 2008 R2 / 2008 / 
  • The antivirus software check is not available for server operating systems.
  • TeamViewer 14.5.1691 full version or Host (or later) must also be installed.
  • Linux Debian, the majority of distributions(deb) supported, works from TeamViewer 14.1.9025, released in January 2019.
  • Linux ARM, Rasbian, and other ARM distributions based on Debian
  • MacOS 10.12 (Sierra), 10.13 (HighSierra), 10.14 (Mojave), 10.15 (Catalina) 11.2-5 (Big Sur), 12 (Monterey), 13 (Ventura)
    • Mac devices with ARM processors (Apple M1) are supported
    • TeamViewer 14.5 or later must be installed.

*Windows 7: By default, only TLS1.0 is enabled on Windows 7. Due to security concerns, connections to TeamViewer servers are only possible with at least TLS1.2.

  • To enable TLS1.2 support on Windows 7, follow the instructions in the following link: Windows KB
  • Please note that this requires modifying the registry. Generally, upgrading to a version of Windows that supports TLS1.2 by default would be preferable.

Endpoint Protection & Endpoint Detection and Response - Malwarebytes Integrated

On Windows and macOS the TeamViewer 15.19 full version or Host (or later) must be installed and the device you want to protect must run one of the following operating systems:

  • Windows 11 / 10 / 8.1 / 8 / 7*
  • Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012 / 2008 R2

📌Note: Windows devices with ARM processors are not currently supported. More information is here.

  • macOS 10.14 (Mojave), 10.15 (Catalina), 11.2-5 (BigSur), 12 (Monterey), 13 (Ventura)
    • Mac devices with ARM processors (Apple M1) are supported.

On Linux the TeamViewer 15.21 full version or Host (or later) must be installed and the device you want to protect must run one of the following operating systems:

  • Linux:
    1. Endpoint Protection: Debian 9, Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8, Ubuntu 22.04, Ubuntu 20.04 LTS, Ubuntu 18.04 LTS, CentOS 7, SUSE Linux Enterprise Server 15
    2. Endpoint Detection and Response: Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8, Ubuntu 22.04, Ubuntu 20.04 LTS, Ubuntu 18.04 LTS, CentOS 7, CentOS 8

📌Note: TeamViewer 15.26 or later is required on Ubuntu 22.04.