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Using the TeamViewer API, you can integrate TeamViewer functionality into other systems like CRMs, ticket systems, helpdesk solutions, or web apps.

This article applies to all TeamViewer customers with a Business, Premium, Corporate  or Tensor plan.

Specifications

The API is RESTful and uses OAuth 2.0 for authentication and JSON for data communication. The API offers functions for: 

  • User management 
  • Connection reporting 
  • Remote control sessions with service cases 
  • Online Meetings 
  • Computers & Contacts list 

Detailed information and example scripts can be found on our website: 

https://dl.teamviewer.com/integrate/TeamViewer_API_Documentation.pdf

There you can also find pre-built TeamViewer integrations to integrate into your working environment.

Also see our Knowledge Base for detailed documentation about our different integrations.

How can I use the TeamViewer API features?

General

The usage of the TeamViewer API is tied to legal licensing and technical requirements.

Technical requirements

The TeamViewer API is available via the TeamViewer (Classic) Management Console. Therefore, a TeamViewer account is required for using the API.

The account is needed for both using available integrations/applications and developing your own integrations.

Licensing

Below you can find an overview of available functions for licenses. The overview illustrates which API functions can be called up using the different TeamViewer licenses.

It only refers to the use of an integration/application that has been developed using the API. To use an integration, a TeamViewer license for version 11 (or later) is required.

API function Business Premium Corporate

Session management:

Use the features of the TeamViewer service queue. For example, establish a remote control session from within your CRM system.

✅

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Online Meeting:

Use TeamViewer features for online meetings. For example, schedule meetings within your own calendar application.

✅

✅

✅

User management:

Manage the users in your company profile. For example, sync users from your Active Directory with the TeamViewer Management Console.

❌

✅

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Reporting:

Flexible manage connection reports from the TeamViewer Management Console. For example, export reports automatically to Excel.

❌

✅

✅

Group management:

Manage groups from your Computers & Contacts list. For example, add new groups to your list.

✅

✅

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Computers & Contacts: Use the benefits of the Computers & Contacts list. For example, see if a contact from your CRM is online in TeamViewer and send a connection request.

✅

✅

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* A TeamViewer license for version 11 (or later) is required.

📌Note: There is no license required for developing an application using the TeamViewer API.