General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Subscription CancellationI am having a hard time cancelling my service subscription? Any advice how to do it? I called cust…
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How to interface with Windows 10 S Mode MachineHello, I have a family member who recently purchased an HP machine that is operating Windows 10 S M…
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Connect to QuickSupport by multiple support-agentsDear All, Recently we have introduced a change in our workflow with customers by start using a Quic…
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With a Business account can I login to the same host from different locations?With a Business account can I login to the same host from different locations?
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Any way to use pc's webcam during a Teamviewer 'meeting'?I'm wondering if there is any way to use my webcam and/or microphone to communicate while connected…
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Connect to Raspberry PI with Teamviewer 12Hi, We have a Windows license version 12 which has been used frequently without problems. Lately w…
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Will not recognize my computerI have verified my computer multiple times and it still doesn't recognize my computer
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Support for old versionsI'm trying to do user support for a friend. We're both using OSX 10.9 (Mavericks). We've both downl…
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authority rejected - how do I correctBoth the remote computer and main computer are saying that they are ready to connect, but upon clic…
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Remote ConnectivityNew Team Viewer user here. I'm using the free version of Team Viewer to access my home computers wh…
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Remote control Smart TVHello everyone, can someone assist me with this please? I need to help my 86 year-old mother to use…
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How can my PC host 2 other teamviewer users simultaneouslyI run a sporting club in Australia. I am also the webmaster for the clubs website. I wish to run a …
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The program I’m trying to access on the computer I’ve connected to...Is all white and not viewable. I am trying to view KMTTG, a command line program, and once it opens…
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How do I print to a remote printer?I'm on computer1 and need to send a print job to computer2. I activated TVprinting on computer2. Bu…
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When logged on keyboard doesnt work, why?My teamviewer was closed as they thought I was using it commercially, it has since been reactivated…
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We are Unable to connect teamviewer to ubuntu 20.04 from window machineHi we are not able to connect to ubuntu 20.04 from our window machine. We purchased the commercial …
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Merged: Never received a trusted device email for the last 8 months!This discussion has been merged.
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Paid to move from 10 to 15 due to end of life, and I get an email saying I get 4 years FREE???Ok, someone PLEASE correct me here; I cant believe what I'm seeing could actually be correct. Bac…
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I have purchased a subscription. Activated Account. But cannot login.When I login to the base laptop, I am still being connected on free trial and get cut off after few…
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how can i terminate my license?i want to terminate my license. can you help me
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Urgent ! TeamViewer Remote Licencse was paid but still cannot loginToday I paid the invoice no. (Information removed as per Community Guidelines) and the payment is …
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Finding the correct email to My AccountI keep getting this message.. "Your account is currently assigned to a company. As a result, y…
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control a smart tv from a computerIs there a way to control a smart t.v from far with a computer? I need to fix my friend smart t.v …
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Can't share soundMy partner has a Windows 10 PC and i have a Mac (latest version). She used to be able to, when on T…
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Is it possible to have teamviewer to retain passwords on windows updateEvery time windows updates, i need to update my list of passwords for the computers I maintain. Is …
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TeamViewer never change temp password after the remote sessionHi, i recently discover once i give my ID and temp password for a remote session, at the end of tha…
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I am trying to connect a windows 10 pc to a iMac OS X 10.9.5I have downloaded TeamViewer to both machines. When I try to connect remote control my iMac from my…
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connecting to older computerHello, I am currently trying to connect to my Dad's computer but it has windows Vista and my comput…
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Traceroute of teamviewer connectionIs there any way to check traceroute of live teamviewer connection to understand root cause of dela…
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How can I restrict number of remote connections to unattended Computer?I have a computer setup for Unattended access. This can be logged into by a couple of users with t…
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