General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Deleted Account reactivationDear Madam / Sir, I have a Paid account teamviewer ID:[The personal info has been removed as per th…
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Merged: For my Free personal account my connection is terminating after only 30 secondsThis discussion has been merged.
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Merged: The connection is too short.This discussion has been merged.
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Require two-factor authenticationFor teamviewer corporate, is there a way to require all users use two-factor authentication?
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Merged: Time limit...This discussion has been merged.
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Device StatusOne of my remote system icons displays the red flag marker with the comment system update not activ…
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How do you submit a "ticket"?How do you submit a "ticket"? How can I chat with a real person -- not some automated **b…
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Why is activation such a nightmare?I paid for a business license but you do not recognize me email as a user "Chat" is a jok…
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Merged: Connection have been blocked because of an time outThis discussion has been merged.
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Merged: don"t workThis discussion has been merged.
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My office computer is not accepting incoming calls -- why?My office computer will not accept an incoming call from my home computer.
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Possible bug.I've been having an issue with TeamViewer over the past few weeks, I can connect to my home compute…
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remote issues slowremote computer runs slow and programs will not even open properly with on teamviewer remote login
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Merged: Connection repeatedly shut down after very short timeThis discussion has been merged.
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Merged: Time out after less than now minuteThis discussion has been merged.
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Not supported deviceHi i try to connect from my pc web browser to nvidia shield tv the connect button next to device n…
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Merged: Connection drops within 1 minuteThis discussion has been merged.
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Can i use team viewer Api in my android app?I was just developing an app in which user can ask for remotely access mobile in case he/she needs …
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Merged: My free access is blocked for no reasonThis discussion has been merged.
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Merged: Timeout problemThis discussion has been merged.
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Moved: 免费用户可使用设备怎么清除This discussion has been moved.
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Black screen whenever an Windows popupI'm having this issue with my remote machine. Team viewer works fine but whenever I get the warning…
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I log in as user on a work PC, then easy access home PC. Other work users can also.Hello, I have a PC at home and I share a PC at work with other users. I use this work PC to access…
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TechnicalWhere do I find the License and ID number to give to my Tech Administrator at my school?
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Moved: su sesion de teamviewer ha superado el tiempo de espera y va a finalizarThis discussion has been moved.
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Merged: liscence conditionsThis discussion has been merged.
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Canceling my subscription and getting a refundHi, It's a bit frustrating on how I can cancel my subscription. I tried to call your support and j…
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Message Free Licence and prompt to use an accountHello, We deploy Teamviewer 15.13.7 with the MSI file in silent mode with the following command lin…
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how to connect to Indian system to be accessed by US systemI want my PC to get accessed by my head quarters, which is in USA in order to service my PC. kindly…
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Cannot connect from web pageWhen I attempt to connect to one of my devices via the webpage, the connecting screen pop up displa…
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