General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Unable to connect to Windows 10 laptop from Windows 7 desktop (TeamViewer 13)I have a desktop computer running Windows 7 Pro. I am trying to connect to a laptop running Windows…
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"Manage additional passwords" passwords not workingHi I've previously supplied 3rd parties with access details using passwords created under "Ma…
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TeamViewer Disconnects - Citi.comIt seems teamviewer will auto disconnect when viting citi.com on either the host or remote computer…
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Loosing teamviewer authentication after logout or remote desktop sessionsHi, I have TV version 13.2.14327, I found that I frequently loosing the authentication and I cannot…
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No sound from remote computerHello, I have TeamViewer installed on my windows(Windows 8) computer, when I take control remotely…
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Please delete my teamviewer accountHello, I need to delete my teamviewer account beacause I am not able to log in with google authent…
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Have commercial licence by iPad says using free licenceHi, I have a commercial licence that is used from various devices, however in the past few days I h…
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Can't enable black screen and remote input disable anymoreSince couple weeks ago, I can't use the black screen and remote input disable features anymore. I g…
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"Computers and Contacts"...unable to sign inWhen I go to "Computers and Contacts" the screen has my E-mail filled in but if I try to …
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Sign In doesn't work unless that I restart teamviewerHello, I have this issue for 2 month that is still happening and it's start to be really annoying…
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GET api request - CORS problemHi, I'm creating a service to manage the connection thru api, but I'm getting some issues with COR…
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Can i have two account one client?Can i have two account one client? I have one buisnes licens. Pay fore it. And one privet Free ac…
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Can I use meeting app for ios at ios 11?it isn't upgrade at appstore for 3 years. maybe I can't use this now...
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New device not visibleI downloaded the app onto a new laptop today and added the new device into my account. However it …
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two-factor verification does not worktwo-factor verification does not work https://youtu.be/9rd-bMTAeW0 Fortunately, I was still logged …
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e-mail address already in useI just wanted to create a new user in our Teamviewer account. But get the message "e-mail alre…
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Linksys Router EA-8100Hi. I swtich to new Linksys EA-8100 rounter last week, I noticed I can't login to teamwever app on …
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Ticket response time?I have a ticket in with the Privacy team however it's been a couple of days and I still don't have …
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Partner could not be contacted at the given network addressHello, I get error when I'm trying to connect to other computer "Partner could not be contact…
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TeamViewer ID is 0?I got my mother to install TeamViewer from the Windows Store and she says the TeamViewer ID is 0 wh…
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How to switch between desktops on mac osI am using teamviewer on mac and connecting to another mac, and a don't anderstand how to switch be…
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Error "Verification of your Teamviewer version failed!..." on Windows 10On two different PCs running Windows 10 with Creators Update (64-bit & 32 bit), I have installe…
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Voice over iphi i am not able to recieve voice from my remote pc
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Remove partner ID from my mangement listIn the Control Remote Computer menu I have a list of partner IDs that I have contacted. How do I re…
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Customers screen is blackI have a customer that his screen looks fine, but when I am trying to remote in it just shows a bla…
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When Autodesk 3ds Max is launched all of the viewports are blankHello When Autodesk 3ds Max is launched all of the viewports are blank. If I switch 3dsmax graphic …
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Starting TeamViewerWhenever I open TeamViewer I get the following message: "Another instance of TeamViewer is al…
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Teamviewer keeps disconnecting an external contractor from the server.We have an external contractor working on one of our servers that keeps getting disconnected due to…
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teamviewer computer limitHi all I have 22 computers and VM's I regularly login to, I have paid for teamviewer but it saya I…
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Unable to login to Team Viewer Management console and to team viewer clientHello, Today I cannot login to Team Viewer management console, system shows error message to retry…
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