General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Moved: NEED HELPPPPP with connectingThis discussion has been moved.
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Remote desktop screen only shows teamviewer menu and appleHi, I have had a first instance of a problem with teamviewer for Mac. I logged into a staff machin…
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Unnecessary Low Disk Space WarningFor years now I have been getting the low disk space warning. For years now I have reported this to…
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Show Comment On ConnectionThe box on the "Show Comment Window After Each Session" is greyed out with the check mark…
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Merged: Personal/Corporate useThis discussion has been merged.
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Merged: Session timeout after about 30 secondsThis discussion has been merged.
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Merged: Version 15.15.5 Free License - Connections time outThis discussion has been merged.
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Moved: 切替器で7台のPCをつなげて、一つのディスプレイとキーボード、マウスを利用したいですが、この7台…This discussion has been moved.
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Invalid license errorHı Team. I have a licence. I re-install my computer. I added my pc to trusted list. When I install …
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without connectionHello, I have purchased a busines license ver.12 and the last 14 days still on the first launch &qu…
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Merged: timeout after 30 secThis discussion has been merged.
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Merged: TIMEOUT AFTER ! MIN.this is not a question about comercial use so dont merge this in to tha…This discussion has been merged.
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Connection Problemevery time i try to connect, a window pops up saying "couldn't connect to the partner". b…
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Teamviewer IDHello guys, I use teamviewer with win 10 home. I need to know where the ID is stored (windows reg…
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having trouble logging in from my laptop todayHello, Does anyone know what I can do besides Dumping teamviewer in the trash.. I need to log in t…
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keyboard doesn't work properlyHello guys, i have a problem when i use my computer by remote. The keybord in some programs like Ad…
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Merged: Free version usage requestThis discussion has been merged.
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Version out of date (February 25, 2021)Hi all, we are getting reports from our users getting the below message and issues connecting: We …
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cant activate Licensehello support.. i purchased the license, but was unable to activate it. it showed unexpected error…
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Your TeamViewer license has been activated - You can now migrate your modules to the latest...Hi all, For a while now, when I log into my TeamViewer portal and go to my Custom Modules, I have s…
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Merged: Why do my account has been blocked ?This discussion has been merged.
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Adding a user But the User already added that email as a Free AccountHello, we have a Company account where I am the admin of the account, I want to add a user but t…
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billing, three invoiceshello, my teamviewer license is Bussiness - Premium - Corporate. I need corpora…
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Merged: Connection TimeoutThis discussion has been merged.
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3rd party access without a passwordI have a remote unattended computer that has TeamViewer installed. I need to grant access to 3rd pa…
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Merged: Getting disconnected after 1-2minutesThis discussion has been merged.
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QuickSupport stoped working when I deactivated the owner-account of the moduleHi! I have a colleague that are no longer working with me and he set up our TeamViewer QuickSuppor…
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Merged: disconnected free version for personal useThis discussion has been merged.
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Unable to run teamviewer 15.15.5 on Windows 7Teamviewer.exe and TeamViewer_Service.exe processes are running. But there is no icon in the tray a…
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