General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Java Application crashes when Teamviewer connects from iPadHello, we have a Windows 10 computer running a Java application. Whenever we establish a Teamviewer…
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Cam I remove an module config fro the consoleI create several custom modules, cam i remove any of this modules from the web console modules lis…
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Suppress Login Pop Up?We want to use Teamviewer in a Citrix (terminal services) environment. We do not want our users to …
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Merged: Constant disconnectionsThis discussion has been merged.
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Merged: My session times out in less than a minute then blocks meThis discussion has been merged.
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how to reset password?I'm trying to set up to help my parents with their computing. They created an account but can't rem…
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I would like to cancel the subscriptionI would like to cancel the subscription, please advice the procedure. thanks.
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Did teamviewer stop supporting there software with Mac OS X 10.7.5I am asking as I can longer remotely connect to my moms Mac OS X to help her anymore. Her Mac is a…
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errorif you try to connect remotely to another PC, a message is displayed but this is when checking for …
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My microphone is not recognised.Hi folks, I can't organize a reunion as my microphone is not recognized. I am using a cask but see…
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Moved: TeamViewer funktioniert nicht.This discussion has been moved.
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Authentication rejected on remote computerHi everyone, I have an account with multiple computers. 2hours ago, I was remotely connected to on…
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Merged: Your session timed out, maximum time with partnerThis discussion has been merged.
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Changing email addressI have an account with an email address but I am losing that email address tomorrow. How do I chan…
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How do I allow someone to get remote access for my PCI downloaded team viewer and need someone to access it, they are asking me to send my partner ID? C…
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The feature "Multi Monitors" is not availableHi all In my Teamviewer the option "Monitors" is not there in the toolbar. So I can't use…
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my iphone freezes when I try to connect to my desktopHow do I fix this? I can connect to my desktop from my laptop just fine and I can connect to my lap…
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Merged: block after connectingThis discussion has been merged.
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no password di[played when new individual invitedWhen I send the standard invite they provide an ID but no password.
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Teamviewer multi-user problemWhen i click on the blu ballon near the ID on Windows Server (2016 Strandard) I obtain this message…
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How to connect to someone with a newer version of teamviewer?Hi, I am not able to install the latest version, but could install teamV. version 14. The other per…
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whenevr i sign in there is a sentence that come up: the invalid token. what should i do?whenever i try to sign in it doent allow me, and this come up" the invalid token"
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Screen flashWhen hosting a Team Viewer session, my screen flashed twice (like a camera flash), is this due to a…
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access from outside the whhitelistI have enabled Whitelisting on our account. How do I enable someone from another company that provi…
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teamviewer on desktop indicates laptop free disk space is 10%The indication of 10% free disk space on my laptop is incorrect. The laptop shows 301GB free of 90…
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Not able to activate business licenseWe bougt business license and we are not able to activate it. Still receiving "Token not valid…
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Trusted deviceHello, is there any easy way how to disable this feature?
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My Remote Desktop screen is very small and I can’t adjust it.My Remote Desktop screen is very small and I can’t adjust it.
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Am having difficulty gaining control over connected iPadAm new to Teamviewer and may simply not be doing things correctly, but thought I was following inst…
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Connecting with Surface Pro - Black ScreenWhen trying to connect to work with desktop PC it works fine. When connecting with Surface Pro, i j…
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