General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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teamviewerHi! Is that possible that we could stop the video of other person while using teamviewer?
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Use an universal password to connect to all organization devices?Hello there! I hope that someone can help me with this doubt... I currently deploy a TeamVkewer c…
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I am trying to add new device how do I log in to add?This site seems to have made it harder to access and use. First on 2 of my computers the connection…
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Merged: DO NOT MERGE - Free version keeps marking my use as Commercial useThis discussion has been merged.
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License nagging, booted from computers, reconnects blocked.To answer the first obvious question: I only use TeamViewer personally, to access my personal compu…
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where can I find my meeting information, such as passwordswhere can I find the passwords? My grandpa and I are trying to figure out teamviewer and I cannot f…
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Is enhanced multiuser support possible with exclusive LAN connections?I have not had a chance to install on RDS yet, so I wanted to ask before rolling out. We are needin…
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Merged: Free account sessions cut off at 45 seconds or lessThis discussion has been merged.
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Delay of several sec until reacti connected my Android phone to administrate it from my computer, first as a test. I managed to con…
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my partner's screen is blackHi, I am a brand new user (first time). I connected with my partner to help him work on a document…
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SubscribtionPerhaps an old question. Evertime I want to grant permision to a client to take a look what I'm doi…
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Removal of **third party product**We have a couple of hundred stations with **third party product** installed. Is there a removal too…
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TeamViewer v9 to TeamViewer v15 Upgrade PathWe've got roughly 100 TViewer v9 computers and 15 users that I'll need to upgrade to TViewer v15. …
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Trusted DeviceMy account has become so messed up that I can no longer add a trusted device. I get the notificati…
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Is Remote Access freeI understand that I may use the free version to support aged friends who call me once in a while wi…
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Minix Neo x8-hHi Teamviewer, I have installed quick support V15.14.35 in minix Neo x8-h however it request me to …
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Is whitelist also active for the Quicksupport tool ?Hello, Are the registry settings from the full version also used by the quicksupport tool ? I mean,…
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TeamViewer 13 unable to use windows credentialsHi for the first time, in our corporation we use version 13.0.6447&13.0.6447 QSC. I've one case…
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How do I check my license subscription status?Hello, Where to check my license subscription status like when expiry? Thank you. Jeffrey
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Can i acces websites that are not allowed in other country?So i am going on vacation to US and i wanted to ask if i could acces websites that are not availabl…
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All connections prompting for confirmation by conecteeSince the start of the week any time I try to connect to a partner using a password I not only have…
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TeamViewer keeps crashingHello, I use TeamViewer 11 and lately it keeps crashing, usually when I'm using the chat. I get an…
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Teamviewer CrashingHello, I am running into an issue with one of my users keeps experiencing TeamViewer crashing on th…
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Can verify if accidentally subscribed a paid licenseI received the message ‘The updated TeamViewer EULA will enter into effect pursuant to sections A.I…
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Access Problem after disable recursion on the DNS ServerHello, BSI Bund CERT-Reports tell us to close DNS-Resolver because of risk of DDoS-Reflection attac…
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File copying queryHi, I had to give a technician access to my computer via team viewer to sort out a WiFi error. Duri…
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Delete TeamViewer account if lost Deactivation KeyHi. I have two-factor authentication enabled, but no longer have the authenticator app installed, n…
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Can the network ports used by Teamviewer be modified to use different ports for security measures?Can the network ports used by Teamviewer be modified to use different ports for security measures?
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Lost folder during transferHi! It seems that during a transfer I lost a folder. I can see the folder and all of the documents …
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Teamviewer v8 lost license after windows automatic updateHello, Over the years, sometimes after windows update my Teamviewer v8 license lost licsense and e…
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