General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Phone heats up while using team viewerI tried a test with teamviewer connection first with iPad Pro and then my PC. In both cases, my pho… -
corporate licence IT technicans explainHow many IT technicans on corporate licence can work simultaneously with different endpoints client… -
screen cut offI'm connecting from one ubuntu 16.04 computer to another ubuntu 18.04 computer. I can connect, but … -
Change resolution to above supported resolutionHi guys, I am curious if it is possible to change the resolution to the one supported by the devic… -
Unattended access - allow *only* for my accountHi all, I setup TeamViewer to allow myself to log onto my home desktop iMac from my MacBook. I inst… -
CTRL key stuck when connecting from Linux to other system.Hello! Since Teamviewer 12, there has been this mission ciritcal problem: Once you press the AltGR… -
massive production, RaspberryI am installing and using TeamViewer on Raspberry Pi. Teamviewer certification is required for ever… -
Question about Multi User LicenseHello! I would like to buy <Multi User Licence> But it is too expensive to pay for 1year. … -
A Turtle Is Like Flash Compares To TeamViewerI can't get anything done. No one has a better speed, better hardwares than me. The problem is not … -
Not Receiving Device Activation/Confirmation EmailHello, I have a business license and I am not receiving the device activation/confirmation email. … -
Unable to upgrade account with Legacy Licence KeyOur company has a Teamviewer 8 licence, however when I log into the Teamviewer website and try to u… -
Windows XP SP3 connecting with MacOs 10.13I attempted to connect the Windows PC via Mac but I kept getting an error stating incompatible vers… -
BingEvery time I log into another comuter, Bing pops up on their screen. How do I eliminate that? -
Unable to MFA/2FA - No recovery codeCan a moderator or support person contact me so I can delete my account in order to free up my emai… -
VPN Issue?Hi, I'm able to successfully connect to my remote computer via Teamviewer, now I'd like to test th… -
Re: Cancelation and RefundDear @JeanK , Thanks for your reply. I will not activate the license. Because then I accept the te… -
Using 2 Apple computers a laptop and a desktopI am using both an iMac (desktop) and a MacBook Air (Laptop) both with TeamViewer installed. I can … -
Dual Monitor supportI like a lot of the Team Viewer capabilities, but it's hard to believe you've made it to Ver 12 and… -
Using pointerWhile viewing a friend's screen, where can I find a pointer to point to items on my friend's comput…
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Cannot Sign InDespite my use of TeamViewer earlier in the day, I cannot sign in to my TeamViewer account now, eve… -
The dl.teamviewer.com page isn’t workingI'm trying to download the latest TeamViewer and I get the message " The dl.teamviewer.com pa… -
How long does a refund take?I bought a license for TeamViewer on the 31st of January 2020 and the amount was immediately reserv… -
Teamviever Host + easy accessI am trying to deploy TeamViewer Host to new computers in my org. I have the following set and it i… -
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Desktop restart blocked due to 'save file' popup. How can I take control?Hello to everybody. I am using TW 15.5.3 On Friday, at the end of my work, I launched the 'restart'… -
Cannot control when using different video inputHi, I am using Teamviewer 14 on client side and Teamviewer 15 o my side. On client side, it using… -
Remote connection 15/05/2020Hi, I can't seem to connect to my remote pc even thoug everything seems set up on both machines. Is… -
Audio While TalkingIs there any way to enable audio communication during a meeting between both parties but still reta… -
BuzzTV XR4500 only works with QuickSupport, not HostThe most recent releases [Android] Host v15.5.39 and [Android] QuickSupport v15.5.76 both added sup… -
Chromebook No SoundI am remoting into a Windows 10 desktop from a Lenovo 14e Chromebook and am unable to get the sound…
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