General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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How to enable access to files in iPhoneHi, I would like to be able to access a different directory on my iPhone. I can only access phot…
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Cannot connect to my friends systemTeam, I cannot connect to my friend's team in the USA from India. It says the authentication failed…
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How do I cancel your subscription - there is no information anywhereBased on what I read on Trustpilot, I have immediately decided that I will not be using Teamviewer …
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Chromebook. Connected, see screen but can't controlI have connected to my friends chromebook at last. I can see his battery and cpu usage. Even the sc…
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Teamviewer shuts down as soon as I try to connect to other devices?!I resently bought the business licens to teamviewer - and ever since I haven't been able to access …
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Can I control the remote device on IoS?I am able to access the remote IoS/iPhone mobile device from my mobile device using TeamViewer Remo…
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Teamviewer never sent an activation email for premium.They never sent an email, so I requested a refund, it was denied. I am kind of mad that this compan…
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Teamviewer 14 is slowI upgraded to TeamViewer 14 to both my remote and home computer and my connection was really really…
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Merged: how to prove youre not a commercial user and fix your accountThis discussion has been merged.
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Problems with TVOPT and software deploymentHello all, we are installing Teamviewer with our Softwaredeploymenttool Baramundi. Everythings work…
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If I get a licensed and latest version of Teamviewer will it workwith older versions. I help out a couple of mate using TV 14 on windows XP machines.. ( no they ca…
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ChromebookI am trying to connect to my friends chromebook, he has downloaded the software but it doesnt show …
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Access inconsistenciesHello, We have signed up to a package that should allow concurrent connection to a single machine f…
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MAC crashesAfter the TeamViewer session (Free license) between the PC (Windows 10) and the Macintosh Mojavi is…
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Audio IssuesHi, I have an issue with when someone is listening to audio through remote access to my computer, t…
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Chromebook no idMy friend has been trying all day to download the software so I can connect to his chromebook but n…
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Merged: Why am I timed out under a free license?This discussion has been merged.
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Merged: I get timed out after 30 secondsThis discussion has been merged.
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Add to computers and contactsAfter every session, a popup window is displayed that asks me to add computer, contact, both, or ne…
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connect all PC from a group in one clickIs it possible to connect in one click to all pcs from a group instead of connecting them one by on…
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Team viewer software questionCan I connect to another computer without that computer's team viewer software running?
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Connection to previous version - Only with license?Hello.. I have a family member running MacOS Yosemite, their OS cant be upgrade any further do to t…
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Need helping authorizing appI tried using TV for the first time since I renewed my license on 11-17-20. But my app says I am no…
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Set up remote managementHi. My parents got a new PC, I'm trying to help them with TeamViewer. Had it set up on old PC with …
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Trusted email not received today.When I tried to login with another device trusted email not received ?
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I bought a license but never got the email with the license information.I got the invoice paid for TeamViewer and I cannot find my licenses key number. How to obtain your …
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Remote computer - Version out of dateI am receiving an error that, "The remote Team Viewer is running an old version which is out o…
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Merged: Complimentary TeamViewer 15 for TeamViewer 9 LicensesThis discussion has been merged.
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Why does teamviewer charge for my deleted account?Hello, I've received an e-mail that has to pay my debt I didn't know. I subscribed to teamviewer'…
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Merged: Can't Stay ConnectedThis discussion has been merged.
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