General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Team viewer software questionCan I connect to another computer without that computer's team viewer software running?
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Connection to previous version - Only with license?Hello.. I have a family member running MacOS Yosemite, their OS cant be upgrade any further do to t…
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Need helping authorizing appI tried using TV for the first time since I renewed my license on 11-17-20. But my app says I am no…
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Set up remote managementHi. My parents got a new PC, I'm trying to help them with TeamViewer. Had it set up on old PC with …
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Trusted email not received today.When I tried to login with another device trusted email not received ?
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I bought a license but never got the email with the license information.I got the invoice paid for TeamViewer and I cannot find my licenses key number. How to obtain your …
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Remote computer - Version out of dateI am receiving an error that, "The remote Team Viewer is running an old version which is out o…
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Merged: Complimentary TeamViewer 15 for TeamViewer 9 LicensesThis discussion has been merged.
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Why does teamviewer charge for my deleted account?Hello, I've received an e-mail that has to pay my debt I didn't know. I subscribed to teamviewer'…
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Merged: Can't Stay ConnectedThis discussion has been merged.
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Connect to Virtual DisplayHello, For a live on twitch, we have 2 screens on the tv set which are connected to a computer. Thi…
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password recoveryHello, How can I recover my personal password on one of my iMacs? I am being asked to enter it, bu…
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Cancel the subscriptionHi, I am trying to find a place where I can submit a ticket for cancellation. It redirects to the …
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Can you adjust licencing cost? and How to cancel the licence?Hi! This is Jaesam. I have got an invoice ** Removed due to privacy ** but cost is too high for us.…
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i lost my paid teamviewer featurei bought teamviewer but anything i logged in it showed only free version without any paid features …
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Can't create support ticketI try to go to create a support ticket at TeamViewer Support Portal but when I try to login it give…
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Merged: 5 minute limitThis discussion has been merged.
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how do we check what is out current license for teamviewer?how do we check the current active TV license for my account? and how to check the renewal date or …
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During remote support session UAC passwords are not acceptedHello, Have Happy New Year!. During a remote session I´m not able to validate a UAC permission, the…
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Fraud hackersThere is a guy stating his name is James Bush maybe a fake name he is hacking cash app accounts usi…
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How do you set up easy access?How do you set up easy access?
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remote wakeup desktop?is there a way that i can commect with desktop that my system is hooked up to after a while of rest…
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LAN only connectionI am trying to connect over the lan to one of my computers but it is not connecting. On the manging…
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Teamviewer Process NamesGood afternoon, I have a use case where I need to rename the Teamviewer executables (I'm on a Mac) …
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Are there problems controlling remote PCs with version 15.11.6?Both my Windows 10 Pro desktop and the remote Windows 10 Pro desktop downloaded the newest version …
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Teamviewer free does not allow connections to customized host moduleTeamviewer free license displays a popup when logging into my home PC "Teamviewer Free does no…
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No tricaster audio via teamviewerI'm testing out, at the recommendation of folks on this forum, having the tricaster operated remote…
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Unable to archiveHi, I am a free user. After the update, after the discussion report with my classmates, the discuss…
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Leave User a Messageis there a way to leave a note or something at the login screen so that when I'm done 'my thing' th…
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Keyboard & mouse not working on osI have three Macs and 2 work fine. But on my iMac, the host Mac or iPad cannot type password on re…
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