General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Remote computer asking admin for passwordHello, I have enabled "Easy access for Admin granted", but my admin persistently is asked…
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Re: urjent helpsign in problemsRe: Meet the TeamHi, Im paid user of Teamviewer but I got late in one or two months payment just because my teamvi…
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The remote TeamViewer is running an old versionWhen connecting to the other end teamviewer, the software prompts that the version on the other end…
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Did not receive Email to authorize trust deviceHi Team, I am having 5 users who are not receiving the email for authorizing a trusted device. I…
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cannot connect to teamviewer server (Nov. 25th, 2020)My access has been working fine and suddenly I get this message. I've switched my router on &…
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Mac ver 15.12.4 is hanging on launchSpoiler (Highlight to read)Teamviewer was working fine two days ago. This am it has lost connectio…
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show a Name instead of the ID in client sideWe are 5 technician using the same TeamViewer account to connect to our clients. When we connect t…
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Cancellation, Harassment and LegalMy background is IT so I am the go to person in my family to fix computer issues. I do not however…
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CANNOT APPLY MY PAID LICENSEI cannot apply my paid license. it keep showing that I have a free license and not allow me to use…
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I do NOT want my microphone to be usedhi i make a lot of connections to customers. i use my phone to speak with them so DO NOT want team…
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deactivate does not work (no more moves )When i try to deactivate any of the ID, i have this error "no license moves left". I have…
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Looking for tech infoSo some scammer used this program to remotely access my unsuspecting mother's laptop. I dont know i…
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Any web base connection can be use in the future?Hi All, As flash is going to end of support on most modern browser. Also, the chrome extension is …
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QuickSupport issue for some remote users does not work with service sessionsI have customers (users) that I support remotely. I thought the new service sessions with the quick…
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Blank screen and blank/empty applicationsHI all I am using teamviewer to connect from work computer to home and vice versa. 1- When i con…
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Connecting Teamviewer Quicksupport as administrator failedI use Teamviewer 15.10.5 as administrator, my User the latest Teamviewer Quicksupport exe. While i…
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buggy connectionsHi all - I'm getting super frustrated with TV. Frequently these days I connect to a client machine…
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Merged: Kicked off session shortly after connectThis discussion has been merged.
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No Sound From Remote Computer!I've checked all the posts with similar concerns and tried those things that were suggested. I'm u…
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I got this errorFor years i got no problem till now. Teamviewer loads fine but when i make connection i got a cras…
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Teamviewer not started when Windows server not logged inhi I am using Teamviewer 14 on Windows server 2012. I have made teamviewer running as a servic…
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Account verificationI purchased Teamviewer in May, and my account is still saying "free". How do I get logge…
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Team Viewer Quick Support for macOS: how to grant access to the finder/internal disk?Hello, I'm new to Teamviewer and I hope I did not overlook a simple option. The help seeker start…
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How to disable prompt to "allow" or "deny" on mobile?Hi guys, I'm trying to set up full unattended access for a phone that is about 20 miles away from …
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Team Viewer MacOS keeps installingHi all, Some time ago I uninstalled TeamViewer on my MBP (now running 11.0.1). However, after a wh…
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No Route Allowed to huawei - Android 7Trying to acess Huawei mobile with Android 7.1 from a one plus with Android 10 / from a laptop appl…
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TeamViewer for macOS "Send key combinations" not working Mac to Mac...Client OS, both ends: macOS Catalina 10.15.6 TV version, both ends: TeamViewer 15.7.6 (paid) Issu…
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Removed an administratorHi Guys Just need some help / info please.I removed a fellow administartor that left the company …
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Connect to TeamViewer hostGood morning, I hope you could help me. I have a blind friend who bought a notebook with a vocal as…
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How do I disable streaming my audio while my PC is being remote controlled?Hello, I have a question about TeamViewer. See, I use my PC as telefone, means I have a software, …
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