General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Teamviewer cannot connect when multiple networksI have a PC under W7x64, with 3 network cards. Only one of them is connected to the Internet, the 2…
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TeamViewer 15 and Log Me In Rescue mutually exclusive?Hi all, I'm a Mac user having a problem with TeamViewer and LogMeInRescue. Both work fine individ…
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Pre-defined contact listHello im working at the company that has already some pre-defined list of computers in teamviewer …
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Make USB-connected device at remote PC as if it was connected to my PCOn the remote end: There is a person that needs help with a mobile device. They can connect it to t…
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Cancel my subscription (7 day Money Back Guarantee - Full Refund)Dear TeamViewer Team. I would like to cancel my subscription of my Business Plan that I didn't ha…
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msra.exe bad image error citing tv_x64.dll Windows 10 1903We use TeamViewer to remote to a computer offsite and then use Windows Remote Assistance to help st…
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Password not accepted (reinstalled PC) free versionHi, I am trying to connect to a PC wich has Teamviewer free version installed, but it keeps rejecti…
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Audio/Sound problems. Please help1st off amazing APP!!! 5 stars Hello, my connected partner a I can't hear one anothers sound when …
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TeamViewer 13 on Linux Mint Black screen when application in focusI use Linux Mint 18.3. Whenever I open the TeamViewer 13 application, my screen turns black and I c…
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Why does it show a different IP address when I connect via LAN (not exclusively)?Hello, I was wondering why a different IP address shows up when I connect to one of my own compute…
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Problem with remote connectionGood afternoon, my TeamViewer remain with "Connection in progress" but doesn't proceed a…
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C:\Program Files (x86)\TeamViewer\Connections_incoming.txt is missingI am trying to find out if someone has accessed my system and I cannot locate the connections_incom…
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Teamviewer 8 Host on Mac osX 10.15.7Can not load Teamviewer 8 Host onto Mac OS 10.15.7, says teamviewer needs to be updated.
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Teamviewer can't connect after Catalina UpdateI have TeamViewer V15.10.5 installed on my work MacBook running Catalina 10.15. Teamviewer is set …
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LAN only issues - can not connectHi There I've emailled tech support and no repsonse so far so... I am trying to use TV in LAN onl…
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TVMainThreadCallHello! I try to use TeamViewer 14. When I try to launch Teamviewer I give message: Please help…
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How to automatically record remote access session from others to my PC?Hello, How to automatically record incoming TeamViewer remote access session from other device/per…
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Remote management Huawei MediapadI use TeamViewer in non-commercial mode and I need it to manage a laptop and a Huawei Mediapad M3 L…
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How secure is "Incoming LAN connections accept exclusively"?Sorry but I am not that savvy when it comes to networking. But this means that even if people have …
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How to cancel for a refundI want to cancel my subscription for a full refund. The service is not what my work is looking for.…
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Not receiving verification emails from Team ViewerHello. I'm accessing the community from an alternate account, as Teamviewer no longer sends emails…
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issues connectingI am using Windows XP service pack2, when attempting to connect to another device I get a meassage …
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Notifications for a device going online when it's turned offHi, I've got TeamViewer installed on my pc and my smart android TV. Every once in a while while on…
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Unable to log in to Customer Portal!Unable to connect to Customer Portal, keeps saying 'Unfortunately, you have not activated your Cust…
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Multiple remote control sessions on same screenI am using Teamviewer to remote control and monitor a bunch of monitors showing production status i…
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Personal computer for workI am sure this has been answered before but I could not find the exact answer on how to proceed. I…
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TeamViewer opens a strange window when application is closedWhen I close the TeamViewer application, a strange window is opened: My Windows 10 Pro is insta…
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can't connect to the companythe problem just as the photo shows
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Transfer computer-groups to new accountHi all, we just aquired a company with an Teamviewer-corporate-license with 500+ computers in 8 gr…
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my teamviewer isn't active please helphello team, yesterday am buy a business teamviewer but its not active till now and i got one key b…
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