General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Can not install VPNI have used Teamviewer since version 10. I have been using the vpn service for a year+. When I upda…
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activation link expiredHi I was on vacations and activation link expired. What can i do??
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Sound on remote computer not working, but was a few days agoI Cannot get any sound to come from the remote computer when connected. Both are windows 10, TV 15.…
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Reports for rejected connectionsHello! How can I get report about rejected connections for our users because of shortage of channel…
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Teamviewer and Terminal ServerOne of my clients is running terminal server software on a windows 10 pro machine so that multiple …
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How to secure Quicksupport app on Android deviceHello, Is it possible to secure the Quicksupport app on Android devices? For example is it poss…
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Files lost (and destroyed?!) in transferI tried to transfer some files between home pc and work computer while in my office. It said it was…
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money backToday I have bought license as private person. Still don't have any messages and want to cancel it …
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Verification of your teamviewer_note version failedRecently, when attempting to leave a note on a host computer I am receiving the following message: …
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Administrative RightsI have been trying forever and a day to grant myself easy access on my work computer and it won't l…
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Nested Groups in Teamviewer Tensor management consoleHello, In the latest version of Teamviewer Tensor management console is it possible to create nest…
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Unauthorized AccessSomeone (*** Personal information has been removed as per community guidelines) connected to my com…
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Using team viewer for IT Management onlyI manage many client computers. One of my clients would like to prevent computer user from using t…
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Message about old client versionEvery time I connect to a client who has an old version of TV, I get a message about it, but I just…
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connecting issuetrying to connect to the the other computer of mine, but no success. i purchased the business lice…
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Cannot cancel subscriptionI cannot cancel my subscription. Support is refusing to reply to my emails and hiding behind the 28…
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Suspicious connectionHi Today i noticed something suspicious happend with teamviever , some strange connection. I open…
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REQUEST: Auto Renewal CancellationHello I would like to cancel the automatically renewal on my account as long as it is only for my …
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Problem with licenseHi! Strange thing happened to me yesterday. For unknown reason, TeamViewer decided, that I am using…
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log in window doesn't launchif I want to use TV with a single partner I have to uninstall, sign out/sign in, and re-install TV …
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HTC U11 LINEAGE OS 17.1 (ANDROID 10)Hello, i have a question, i am trying to let somebody connect on my phone but it says login cancele…
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No Matching ComputersHave had 3 personal pc's listed under Computers for a couple of years. Usually log into one of them…
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Remote computer (iMac) goes offline after a few daysI have successfully connected to my remote (iMac) computer on Team Viewer, but every week, after a …
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single user plan and test periodOne of my old computer was running Teamviewer 13, and it was under a company domain control. I wan…
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QS CredentialHi, We bought teamviewer license and my customer asking me to send QS client. Where can i get this …
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I can’t delete the old compute ID and add a new IDI can’t delete the old compute ID and add a new ID I I changed Windows, and now I can not log in
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I lost access to my printers with version update 12.0.258820Yesterday, 6/30/20, I was remoted into my work computer when I was bumped off. When I went back a…
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Error in admin panel :(How to remove a user from the license admin panel? an error
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how to remove a user from the license admin panelhow to remove a user from the license admin panel? [url=https://radikal.ru][img]https://c.radikal.…
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Connection to Mac only shows top menuWhen I connect to Mac from a Windows 10 PC, using Teamviewer 14.6.4835, it connects but I only see…
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