General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Cant deactivate devices - Please helpHi Teamviewer, Im having trouble deactivate one of my devices because I hasn't more moves left de …
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Cannot Control pc remotelyHi, This might sound stupid but I have an issue on control remotely from my pc to another pc (VM) …
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how do i request my activation email be resent due to not recievingCan someone help i have entered my credit ard details and have not recieved and activation code o…
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Not receiving activation link by emailHi, I just made the purchase of license but did not recieve the activation link? Should I wait for…
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The password you have entered is invalidHello, I have troubles to connect to user computer, when I enter his ID & password I get error…
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Teamviewer vs Teamviewer desktopWhen I look into program files(x86), I see two teamviewer entries. One reads: teamviewer The othe…
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Teamviewer -Forced 144p/240p Quality Streaming?Hi Everyone, Does anyone know how to force teamviewer to stream at a low qualitysetting because th…
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Dynamic IdHello everybody, Not sure this is the good place to provide this information, but it is the only i…
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Can view but Can't control Motorola phone with QucikSupportI can view the screen on my motorala mobile but I can't control it from my PC. It is showing that &…
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some computers show as Offline when they're notI'm using TV ver 15.1.3937. I have two Windows 7 computers ALIEN1 & ALIEN2. Both have TeamVie…
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"Freezed" area, i cant use the mouse below ceratin level of the screen.Hey whats up? I ran into a problem, Im on a trip and Im using my computer remotley from my android …
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Connection error from MAC to WindowsHi, I recently updated my Teamviewer on my Windows desktop to the latest version (as of 12/18/19)…
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Blocking free versions of TeamviewerWe have bought Teamviewer license to provide remote support to PC users within corporate network. U…
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Remote cursor not visibleMaybe "Remote Cursor" is not the correct word. I basically cannot see any cursor at all.…
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Remote ViewingTeamViewer is open and works properly on my home PC (Windows 10). I can access this PC remotely fr…
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remote connection problem please call me +**Please do not post TeamViewer IDs**66remote connection problemplease call me +**Please do not post TeamViewer IDs**66
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User Id Nicknames?In previoius teamviewer versions, I could add a "nickname" like "Bob" for a use…
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MSI Mass DeploymentWe are currently in the process of a mass deployment and have the MSI configured so all machines wi…
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New installations is not added to management ConsoleTeamviewer 14 New clients are installed via MSI-package, Registry-file and the Command: TeamView…
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Problem to get a connexion with a remote computerHello, When I try to connect to a computer, I always got the following message (pop up box): &quo…
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Connecting free versions 13.2Can no longer connect between two computers running 13.2 This is happening with a number of compute…
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Unauthorized Access AttemptedI use TeamViewer (TV) to connect to my friends and family's computers to help them when they need i…
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team viewer can 15 crashing on Macteamview is not working on Mac. when i used verison 14, it said need to update to newest version, b…
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Teamviewer stop using when i open chrome browserHello there i am facing an issue when i share my screen to my friend it's showing some error and ju…
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Different mail/passwordHow to use a different email/password on tablet?
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Connection not established authentication cancelledI was connected to my son's PC, forced a reboot. When I attempted to reconnect after it rebooted I …
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Connection issueTeamViewer is telling me the computer I'm trying to connect to is using a newer version of the soft…
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Incompatible VersionsHi, I have the commercial version of teamviewer 12 and serve more than 300 clients remotely, some c…
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Catalina and Teamviewer how-to guide does _not_ workJust like many I see here with the similar issue, the how-to guide for Catalina does not work. Disc…
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Easy Access with AD Service Connection PointAfter tried without success to use the assignement tool which I cannot make it to work at startup t…
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