General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Assignment.json never createdThis is my process as we deploy TeamViewer at this location, it has worked on all machine except th… -
Cannot Connect To Macs From PCI have three computers. Two home computers, which are Macs (with the latest OS) and one work comput… -
Remote in to OS X broken - frozen screenWhen I try to connect to an OS X computer, either I see a frozen screen saver or a login screen tha… -
Screen resolution on a headless serverI have a headless server running Windows Server 2012 R2. Whenever I log in, my resolution is set to… -
Why is Teamviewer so user-unfriendly for logins now???I have been using TeamViewer for many years. Within the last few weeks, TV apparently decided that… -
File Transfer won't overwrite existing fileWhen I try to transfer a more current version of a file from one computer to another, the transfer … -
Xtouch a2 quick supportI need add on to use quick support with my xtouch air a2 lte. On the launch app says the function i… -
Customer insists we use TeamViewer. EULA violation?A customer is insisting that we use TeamViewer to provide after-sales software support to them. The… -
TeamViewer no inicia sesion en nueva computadora[Edited by moderator in accordance with our community guidelines] ENGLISH Greetings, communit… -
Constant changing IP AddressHi, How do I deal with constant changing IP address? When I connect to a remote computer using ID … -
after logging on to remote iMac (from local iMac), no mouse, keyboard controlI have just (in last 2-3 days) upgraded 3 of my iMacs from 13.0.5321 to 13.2.5321. My Mac laptop re… -
don't display video from server on remote devicewould like to know if there is a way to disable video stream from the server to the mobile device… -
Recovery code from 2012 not working to gain access againMy normal account is KG6EBJ, this is my Wifes account because after I updated my iPhone to iOS 12 a… -
Apple Pencil does not work on iPadHow can I get the Apple Pencil to work so I can click on things? Works perfectly find on RDP apps b… -
Can't correct typo in account email addressWhen the account credentials were input to add a new device to my existing account a typo was made … -
Remote Access problemsSomeone from our organization is trying to work remotely from a hospital while visiting a family me… -
Design and Deploy PolicyGreetings, I am attempting to deploy a policy through the design and deploy module. I understand … -
Remote access from one Mac to another; cannot control remote computerI use my Mac Airbook to remotely access my dad's (85 years old and needs help sometimes) Mac deskto… -
URGENT! No more license transfers due to continuous Windows updates (ID changing)Hello,I am a long time customer of TeamViewer and recently switched to a Business yearly subscripti… -
TeamViewer account for Corporate LicenseHi All, we are trying to decide how to setup the teamviewer account. We have corporate licenses and… -
Inaccessible boot device - Windows 10Hi Community, I have a problem. I was run reboot Windows 10 to Safe Mode. The machine have a prote… -
Need Account ResetCan a forum mod contact me to delete\reset my main account, loss of two factor authentication. -
Unauthorized AccessOn 10/10/18 had someone with the id of "NETSISSRV (1 074 417 445) " access one of my comp… -
USER ID AT PARTNERI USE A CLONE DISK PROGRAM AFTER BASIC INSTALLATIONS IN WINDOWS-8 THEN EVERY COPY MADE , AND UNIN… -
QuickSupport, TV Host or Normal TV install?Hi all, In a previous job we used full install of Teamviewer on support staff machines and we push… -
After uninstalling TeamViewer, system still reports logs on macOSI uninstalled TeamViewer on macOS, since I was receiving suspicious system logs, while TeamViewer w… -
Teamviewer installation error for older versionA customer bought licences for TeamViewer 9, on one of the machines it stopped working and the cust… -
customdesign.teamveiwer.com downloads slowHi everyone, The downloads for our custom quicksupport that are coming from get.teamviewer.com/xxx… -
W10 64 registry entry for passwordHi guys, Our standard deployment for teamviewer is that random password (for spontaneous access) i… -
How do i update the billing address on my account?How do i update the billing address on my account?
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