General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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I can not activate the purchased licenseAfter clicking the activation link from the email, the license does not update to the paid version
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Command on Install to start TV on Windows startupHi guys, I'm hoping you can help me here, I thought this would be straight forward answer but can'…
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No validation E-mail receivedHello I'm trying to get my email adress activated for my TeamViewer account that I have created a …
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Problem with Grant Easy access TV14Hi All. I've followed the guides to install TV14 through GPO, which is working perfeclty fine. I'…
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The connection crushes in windowns 10 1903 versionWhen I update win10 to 1903 today and found that the teamviewer cannot work correctly. I can built…
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To associate my existing account to our Bühler licenseHello Support team, I have an account for TeamViewer. My user name is AJIT and Email address is…
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Lost contactsI have lost a half of my contacts a few days ago they are just disappeared! 3 groups gone. What hap…
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Combining VOIP and Phone in ONE meetingHello everyone. New user here. I am used to skype for business and gotomeeting. Trying to simulate…
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My tech, is setting up new TV ID's and they are not showing in my Computers & ContactsWe have a corporate licese, with 2 users: Me admin and one tech, not admin. He sets up up new P…
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TeamViewer no longer gives option for Web ConnectorHi, I am trying to access a computer that's running TeamViewer 12 using the Web Connector on TeamV…
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Want to buy additional workplace license for laptop.Hello! Anybody can help me with problem in subject? Need to leave for 10 days and want to get cor…
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Cannnot swich between personal licence an bussinesHi How to switch the type of the license, after the end of the trial period from trial to Bussines…
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Application ErrorRecieved the following error - any information would be helpful. Thanks.
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Webconnector grayed out on mac / not availableI logged in to Teamwiever Management Conole on Web on Mac OS X Mojave and Safari. When trying to c…
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How to kill a connection remotely?How do I kill a teamviewer connection remotely between two non-admin users as an admin?
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Connecting to a machine that is running TeamViewer 12?I'm working on converting an application. The exisitng application is on a VM with Teamviewer on i…
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RDP on remote pc is blackhi, when I connect to a remote host and open from remote host a rdp connection, the rdp windows is …
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Issue accessing RDP when using TeamviewerI'm using Teamviewer 14.3.4730. My laptop is in the office and I'm remotly connecting to it using …
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Update Version?I currently run version 7 (XP, as our software only runs on XP for now) on all our machines across …
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TeamViewer Version: 14.1.9026 crashesI am running Windows 10 Home, fully updated. Since the last few days, TM keeps crashing when attem…
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remote printing stopped workinghave used remote printing with both machines using win 10 for last 2 years. In last few weeks seemi…
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Mouse is erratic in Graphics Program, worked in Win7 but not in Win 10Hello, Silverscreen (CAD) mouse worked in windows 7, but not in windows 10. So, I am Teamviewing fr…
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Do I need to have a port open to access a remote computer with router or firewall?Do I need to have a port open to access a remote computer with router or firewall?
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How do I turn on 'show hidden files' in Teamviewer File Transfer?How do I turn on "show hidden files" in Teamviewer file transfer.
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Customization not workingHi, my custom Team Viewer Modules are not working. They install and run as vanilla ones.
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Need to generate a custom Quick Support for Teamviewer version 12Hi, We have recently upgraded our Corporate License from version 5 to current 14. I have generat…
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No validation E-mail receivedHello I'm trying to get my email adress activated for my TeamViewer account that I have created a …
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Replace existing device NOT impossibleReplace existing device NOT impossible (not working). How to remove all my current installed comput…
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Creating a TeamViewer account to access only one server in a group of many?I have a user that is responsible for only one server because of the proprietary software that is l…
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The specified network name is no longer availableAny quick and easy cures for this? Can't see much in the support search function? Thanks.
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