General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Yellow exclamation and no access persistesI have read "How to control a Mac running macOS 10.14 or higher". the target computer sho…
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Can't delete folder from Computers & ContactsLong time ago I've created a folder in Computers & contacts. Now the folder is empty, the compu…
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Team viewer 14: Mouse / Keyboard not working on remote computerHi all Using the free version to try it out for later use at my company. I'm able to access my hos…
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False Positive Teamviewer IDP.Generic?Hi, I recently was using Teamviewer later to get prompted by this error message. I just took it as …
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iPad (3rd generation) support for TeamViewerDear TeamViewer community, I have a big problem... I have iPad 3rd Generation (2012), it worked f…
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Could not connect to partner - ipv6 fix does not workAs others have reported, I am getting the "Could not connect to partner" message when I t…
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USB Pass through (Launchpad)I am trying to get a launchpad mk2(MIDI device) to work on a Chromebook, so I decided to use TeamVi…
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Gray screen insted of app interface wnen opened via TeamViewerHello, When I try to launch Blender app on a remote PC via TeamViewer, I get a gray screen. It see…
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Some of Computers dissappeared in GroupsHello, Some of Computers dissappeared in my Groups. I created a Group and add many Computers in th…
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Email added to friends account - cannot removeA friend of mine, many years ago, added my email address to his free business account. When I log …
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Amazon Fire TVIs it possible with TeamViewer 14 on my desktop to control an Amazon Firestick and have either limi…
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TV14 mouse cursor trial or ghost on local connectionHi, I am using TeamViewer 14 on Windows 10 (64bit) and am seeming a mouse trial/ghosting on a loca…
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End session and lock remote computerThe latest V11 (66695) has just offered me a new log out option: End session and lock remote comput…
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Updating within same versionsI am using version 12. Here are the following systems in my network, All are acting as Host/Client …
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Recover a recorded session after a crashHi everyone, I was recording a presentation I did for my students as I do frequently, but this tim…
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slow response on remote computer Mac 2019My home iOS is Mojave running on a 2018 Mac. My office Mac is 2011 running El Capitan (and cannot u…
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Licensed Teamviewer disconnects after 5 minutesI have teamview business version that I installed yesterday. Version 14 installed on both my comput…
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how to access or connect Teamviewer again after PC reboots?how to access or connect Teamviewer again after PC reboots? Once I rebooted my PC, I cannot connect…
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Persistent file sharing for each remote support session?I can share files within each remote support session. Works fine. Is there a way to always share …
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False notification of remote computer status?IT novice would appreciate help with this issue... I use freeTeam Viewer for remotely assisting an…
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How to use Teamviewer 14 to perform remote debugging using Visual Studio in Windows 7 and 10I am developing Windows C++/C# application running on Windows 7 and 10. I am using Teamviewer 14 (…
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Consistent blue screen of death with latest TV12 build on Windows 10 (15002 and 15007)Hello, I'm consistently receiving BSOD's when I try to Exit or Uninstall TeamViewer. I was able t…
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File transfer stopped working after creating a new Windows loginThe file transfer feature stopped working after I created a new user login on a Win10 system. My ol…
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Headless pc can't go higher than 640x480I have a pc that has no monitor that is running tv14. When I connect remotely to it I can only set…
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o bought team viewer personal but my licence is not active... works 6 hours and stops.Olá Sr. Alves de Oliveira, Agradecemos por adquirir o TeamViewer. Comece a usar o TeamViewer agor…
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Teamviewer 14 client kick off license host after connectUser PC of teamviewer able to see the remote host connection is connected to the client PC, but con…
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If two PCs on the same account are on the same LAN, is a direct LAN connection used or it still usesIf two PCs on the same account are on the same LAN, is a direct LAN connection used or it still use…
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Can't connect to my beta TeamViewerHello! Afeter my beta TeamViewer running on my PC updated today, I can't connect to it from my oth…
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Help with remote accessI am logged into Teamviewer. I have a tech trying to remote access my computer, however, it will no…
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