General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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A way to lock on to a teamviewer client?So im trying to help my father which is a bit old, thus not seeing to well nor understanding how c…
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start login issuehello i've been having this error while trying to login with desktop browser https://start.teamv…
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Failed connection between Mac and WindowsHello friends I have a problem that needs your help, that I am using a Mac and want to use the Team…
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Unable to use Licensed/Paid TeamViewerThis is very disturbing, and certainly it will drive me away, even after many years being a paying …
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Wake On LAN Stopped WorkingI am using public address with duck DNS for TV WOL. It has worked fine for years but suddenly quit …
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Device not showing up in consoleThis is for personal / family use. I have 2 macs: (1) Gio’s MacBook Air and (2) Gio's Mac Air Old.…
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I am using chrome on another pc with teamviewer but it becomes slowHey, my client has a website and I am working as a developer with him. He doesn't share admin acces…
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Teamviewer 14 Not Working because of older versionI updated to Teamviewer 14 from previous working version. When I tried to open Teamviewer 14, an e…
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64 Bit app for MacOS Catalina?When will a 64 bit app be released for Mac OS Catalina?
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TeamViewer 13 Not Staying Signed InI am running the latest build of TeamViewer 13 on Windows, Mac OS and iOS. I have noticed recently …
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Either your license or your partner's license is blockedI paid up and it says its activated until August 2020. Please help!
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Unable to start a support sessionHi there, I don't have any TV license and I'm just a free user. The problem started just after upda…
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scam emails device not recognisedi have received lying emails purporting to come from Teamviewer saying my device not recognised whe…
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Cannot connect to partner , but throws error "Version out-of-date: Update the remote Team viewer" -I am getting an error that the remote Team Viewer is running an old version which is out of date. …
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Cannot assign computer to accountI have all my families computers assigned to my account for easy support. But for some reason my da…
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Using version 9 on Mac OS X 10.8.5I have a MacBook that is running 10.8.5 inside VMWare and a remote Mac that is running 10.8.5 nativ…
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blocked after windows 10 restartshow do i fix it with my other computers
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What is visible on remote monitor?Hi all, I've got teamviewer installed on my office and home PC and I use it to connect to my office…
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Witch version can be use with Windows XP sp3?I have try to use a free version of Team Viewer from ver.7 to ver.13 without installation but i was…
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Video RecordingHow to enforce video recording and where will the video files be saved?
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TeamViewer Portable is running in limited demonstration modeI keep getting the same pop-up message on my screen every 4 seconds from Teamviewer with "Team…
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Held to ransom by TeamViewerI am very sorry to say that TeamViewer is holding my company/account to Ransom. I was hoping to sp…
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No Audio from remote iMac to PC via Teamviewer QSHi there, I'm using teamviewer QS on a remote iMac and then using my PC to connect to it. I can't…
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Mac Scroll very slowHello Community, Thank you in advance. Yesterday, I installed TeamViewer on a Mac Mini and iMac (l…
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CANT ACCESS EMAIL FOR VERIFICATIONi cant access my other account as the email has been deactivated and to access my other account it …
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Version 10 & Windows 10I've got a lifetime license for V10, but am now having issues using it with Windows 10. Are there a…
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Asking me to update then kicks me off. I have updated.Not sure how to proceed. I downloaded the most recent update, followed all of the instructions that…
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HELP!!! How to check who is using the license key, and the last 3 times they use it?Hi all. We have 6 licenses, Teamviewer 14 business, we bought it in December 2018. At that time,…
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To team or... not to team?Dear teamviever's team ! I am a teamviewer 13 business license user. Recently, my licensed "Ti…
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