General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Cannot connect to local computerI just installed TeamViewer (personal use) on one Windows 7 and one Windows 10 local computers, set… -
QR Code not shownI try to activate the two way authentification but the QR code is not shown? How to solve this? -
software faultHow do I contact an assistant . i found a fault in connection /remote computeR -
Is there a fix for the black screen issue?I only get a black screen on remote computer after connection. -
License problemHi,I have a corporate license from my company but when I try to activate it in my computer it does … -
Can connect to remote iMac but can't controlI recently installed TeamViewer 13 on an iMac running High Sierra. I set it up for unattended acces… -
TeamViewer 13 login problemsHi! Im using TW13, after log in, a few hours later drop me out and cant log back. Need to restart t… -
Control of a Kindle Fire HD 8 with a WIN 8Both have version 13, the Kindle has the Android version. Cannot control the Kindle from the WIN 8… -
How do i change back to the previous version of teamviewer after the latest update iOS?Hi all, i’ve A license for version 12. My iPad app now was upgraded to version 13 and my license in… -
First Start - Connection ProblemHi all, systematically at the start of my PC in which the automatic start of teamviewer is activat… -
Team Viewer Keeps Shuting DownI have Team Viewed downloaded on a desk top computer. I am able to log in on that computer and con… -
Folders appearing differently on MacWhy are the files from my remote PC appearing differently on Mac as compared to on my Windows lapto… -
Password required to remote control but none is setSo I'm in a small team (2 persons, 3 accounts). We just added a host to a device that we have to s… -
Change Groups owner - when owners deleteHello I have many groups create by a user and this user is now delete. i have the permission to v… -
Installing team viewer on maccan anyone pls help me to install teamviewer on mac. after downloading it is asking for an app to o… -
Need help toubleshooting FW connection issues (intermittent freezes)Hi everyone, can anyone tell me how I can troubleshoot a TW connection which freezes every few sec… -
Black screen when connectedHello, I am trying to connect to remote user from windows XP machine and after connection is estab… -
Network not showing on MacbookI am not able to view the Network of my remote PC on Macbook. I want to transfer files from Mac to …
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Save user account and machine name on Team Viewr portalIs there any Tool or command in which I can update a machine registry within my team viewer portal … -
Premium licenseHi, I purchase yesterday a premium license. I read it can be used by different people (with differe… -
MAC not connecting with LANMy Macbook is able to make a remote connection but is cannot connect to the LAN. My Windows compute…
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Teamviewer QS need too much time to get connected and show IDHi, we are using Teamvier to support several customers. One customer has a Problem with Teamview… -
Im Heimnetzwerk beschränkung (Privatanwender)Hallo, leider habe ich seit heute eine 1-2 minütige Beschränkung (disconnect nach der Zeit) und ha… -
Create a quicksupport module in English instead of FrenchHi there, My interface is in French, but in order to support international customers, I would like… -
Reassignment of unique IDsHello, For security reasons, how can we change the identifiers of each user of our teamviewer vers… -
Couldn't get Invoice for the Business EditionI have Upgraded my account [personal information removed] from free edition to Business Edition . a… -
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TV_ID_User_Name or UserName_TV_ID ?Hello Team Viewer Enthusiasts! I'll be adding 400 users through a bulk deployment. When each user…
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