General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Changing TeamViewer 13 VPN on Windows 10 to a private networkI'm using Teamviewer 13.2.26558 on 3 personal computers running Windows 10 build 1803. Screen and f…
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RDP and Teamviewer in Win 10 and Win 7Hello.. In some clients, i install Teamviewer host, over Win 10 or Win 7. This clients run Thinst…
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Customer insists we use TeamViewer. EULA violation?A customer is insisting that we use TeamViewer to provide after-sales software support to them. The…
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TeamViewer no inicia sesion en nueva computadora[Edited by moderator in accordance with our community guidelines] ENGLISH Greetings, communit…
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TeamViewer crashes on Mac OS X High SierraHi, I have MAC OS X High Sierra 10.13.2. I have downloaded the free version of latest Team Viewe…
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Constant changing IP AddressHi, How do I deal with constant changing IP address? When I connect to a remote computer using ID …
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Teamviewer MSI deploymentHi, I am traying to deploy Teamviewer host 13 on client MSI. I use this command: msiexec.exe /i …
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Using Server 2016 with TV 12 Host. Why every user has a different TV-ID?Hi. I am using TV12 Host on a Windows Server 2016. It is working! The problem is, that I get for e…
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after logging on to remote iMac (from local iMac), no mouse, keyboard controlI have just (in last 2-3 days) upgraded 3 of my iMacs from 13.0.5321 to 13.2.5321. My Mac laptop re…
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don't display video from server on remote devicewould like to know if there is a way to disable video stream from the server to the mobile device…
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deactivate does not workdeactivate does not work
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Recovery code from 2012 not working to gain access againMy normal account is KG6EBJ, this is my Wifes account because after I updated my iPhone to iOS 12 a…
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Apple Pencil does not work on iPadHow can I get the Apple Pencil to work so I can click on things? Works perfectly find on RDP apps b…
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Can't correct typo in account email addressWhen the account credentials were input to add a new device to my existing account a typo was made …
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Windows 7 Computers Not Ready, Please check your connectionMy organization seems to have a problem with Teamviewer on Windows 7 machines. All of the teamview…
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Remote Access problemsSomeone from our organization is trying to work remotely from a hospital while visiting a family me…
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Design and Deploy PolicyGreetings, I am attempting to deploy a policy through the design and deploy module. I understand …
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Teamviewer paid version 9 cant installYesterday when the outage occured one of the users thought the issue was with the local install of …
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Remote access from one Mac to another; cannot control remote computerI use my Mac Airbook to remotely access my dad's (85 years old and needs help sometimes) Mac deskto…
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URGENT! No more license transfers due to continuous Windows updates (ID changing)Hello,I am a long time customer of TeamViewer and recently switched to a Business yearly subscripti…
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TeamViewer account for Corporate LicenseHi All, we are trying to decide how to setup the teamviewer account. We have corporate licenses and…
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Inaccessible boot device - Windows 10Hi Community, I have a problem. I was run reboot Windows 10 to Safe Mode. The machine have a prote…
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Need Account ResetCan a forum mod contact me to delete\reset my main account, loss of two factor authentication.
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無法連線samsung galaxy note 9 TeamViewer reject connect? What happen?
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Not ready, Please check your connectionI have been getting this message all day. Tried uninstalling, reinstall. No luck. Version 13. I'm c…
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Unauthorized AccessOn 10/10/18 had someone with the id of "NETSISSRV (1 074 417 445) " access one of my comp…
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TV13 to TV13 really slower than 12I'm trying TV13 beta to TV13 beta and the only visible points I see are the lag and slows. At the …
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Change license to another another company'sSO I have been using TeamViewer 11 and 12 with my own company and are really happy with it. Now I …
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