General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Where is the save location for .tvs files on TV 11Hello, I am trying to figure out where is the save location for tvs files on Teamviewer 11. I hav… -
Can Enter Numbers But Not TextI have enjoyed TeamViewer power for years with no issues. I recently began experiencing something w… -
Trusted Devices Can't Be De-authorized!Hi, my Nexus 7 has been stolen. Is there anyway to block access from this device? Thanks in adva… -
Sound on MacI cannot get Teamviewer to output sound to my speakers on My Mac. I read this is not possible. Is t… -
No connection to TeamViewer serverCannot connect to remote server in Windows. Says "not used before" which is incorrect. Ha… -
Just a question before downloading.I'm reluctant to download yet another screensharing software since I've tried dozens already and ha… -
Hang on TeamViewer 12.0.78517 startupApp hangs for more than 30 seconds with following this sampling. And than cant login into my TeamVi… -
cannot connect - get into a loopThe TV window shows the remote computer as online and available for connection. When I push the &qu… -
Teamviewer CertificatesEvery time I connect to my company's VPN, my Teamviewer is disconnected and none of the pages will … -
Teamviewer won't connect via public network with Norton 360Yesterday I was able to connect via this same network & laptop but today. I get message that Te… -
Arrows keys don't work in latest update. [12.0.78313]Using the arrow keys to move the cursor in the 'Partner ID' or 'Search' text boxes have stopped wor… -
TeamViewer Hungs and Crash after Comment Window appearsI had today an issue with TV 12.0.75813 which Hungs and Crush after Comment Window appears. Could s… -
Comments - data lengthI am curious if there is a limit, and if so what exactly, for a single comment, for a given session…
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Cannot connect to a specific computerMy buddy in India cannot connect to my computer. It is a new problem that has arose. We were howeve… -
Is there a TeamViewer Video Driver that would be used as a second screen?Hello, I use 4 screens in the following configuration: * PC 1 = 3 screens * PC 2 = 1 screen Is … -
IP AddressHello. My laptop was stolen. Do you know if I could trace it/ find the ip via teamviewer? -
Failover to Port 80 Tv7on some of our sites we have run into the behavior of TV7 failing over to port 80, this is while po… -
How do I change my email address in TeamViewer Community?I have an email address I am trying to phase out and this TeamViewer Community account is tied to i… -
Change default web clientI've installed the TeamViewer Chrome app, however when I go to Management Console and click connect… -
Deactivation code for two factor Auth ProblemHi, I have a deactivation code for two factor auth (TFA). It is the only one that I have ever had … -
Suddenly got downgrade to Free License from Business License. Any fix?Hi, I have bought TeamViewer Business License and have been using it without problem since April. … -
Screen Blanking with multiple monitors only blanks one screenMy main computer uses three monitors. When connecting remotely from my laptop and enabling the Scre… -
Custom FieldsCan anyone tell me where these "Custom Fields" show up? I have searched FAQ, community,… -
Teamviewer status is - not ready please check your connectionTeamviewer status is - not ready please check your connection what to do i have 12 version . 11 v… -
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Double Click instead of SingleHI, I have just started using Team Viewer (free version) and when I am using remote access, everyth… -
TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_optionshi, I see dozen errors like this generated per second: Problem 10:31:54.180203 +0100 kernel I… -
Scheduling Meeting with PasswordWhat might be preventing the Schedule a Meeting from accepting passwords? I created one meeting wi… -
Can I have teamviewer two factor authentication app on more than a smartphone?That's the question. Can I have app to two-factor authentication in more than a smartphone? Thx. -
Lock remote compute isn't workingI have enabled "Lock Remote Computer" to Always on all devices and it never locks the com…
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