General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Teamviewer Business subscriptionHi, I've recently purchased a Teamviewer Business license which allows me to manage 3 Teamviewer i… -
I cannot create an old version deployment.I try to create an old version deployment of teamviewer but It exported as the version 12 of teamvi… -
when I try to turn on my pc by wake-on-lan, an error occurredAt first I do all then settings on PC, I turn on wake-on-lan function , and set public address and … -
SOS button covers my minimize button (Win 7). How can I relocate or eliminate it?The SOS button covers up my "minimize" button in Windows 7 applications. I cannot minimi… -
Track FiletransferHello, yesterday i was in a TeamVIewer session with a friend. When i went to lunch i didn't close … -
Purchased Commercial License - Still I get blocked from connecting to my computersI purchased a commercial license. When I connect to my servers and to different users, I get a mess… -
Account in Management Console Shows "Free"When I logged into the Management Console, it displays Free and I see the following message: Your … -
Audio lag problemAccessing my home system from a personal laptop at work (boss knows I do this and is OK with it). W… -
which codecs does TeamViewer use for sound and music streaming?Hi, Does anyone know which audio codec is used by teamviewer for the music and sound streaming?… -
Transfer file FROM ipad Pro to computerI'm using free Teamviewer. Is it possible to transfer files such as a video from my iPad Pro to my … -
Surface connectI am trying to connect my surface to my PC and it is giving an error message ; I downloaded version… -
How can someone with Version 12 remote access someone with Version 11?I am trying to figure out if there's a way to remote access a computer with the 12 update? I curren… -
Custom client deployment - Client ID is wrongWhen using our custom branded client, it is not showing correct user IDs. It is showing t53498534 I… -
Como puedo hacer para que no vean lo que hago en un equipo remoto.hola buenos dias, Como puedo hacer para que no vean lo que hago en un equipo remoto. gracias. -
Don't received mail with reset password processHi I have a user who try to reset his password. But he don't received the mail . We have verify … -
Connection blockedHello during all day I have no problem to connect on a specific PC, when this is used by my son B… -
Mac Screen doesn't sleep after ending Teamviewer sessionHi, This is a problem that I've been having for quite a while. It has been consistantly happening… -
Error: You established and aborted connections too frequently?Im running Team Viewer 12 free license. I have lately got connections issues in the sessions with a… -
Lost 2FA device, can't remember password eitherI have an account with 2FA enabled. My 2FA device broke. I can't remember my password either... I k… -
I keep getting "router not found" when I try to connect to remote machine.Whenever I try to connect to remote computer I get the error message "router not found" c… -
User creation issue in Teamviewer 11Accidently deleted an user and now when i try to create it again, it says email id already email id… -
PresentationHow does the audio portion of Presentation work. If I start the presentation and it gives the audio… -
Windows 10 1703 Unable to run assignment tool before user loginI deploy: MSI REG and then i try to run the assignment tool via a script, but from what i can read… -
Reomote workplaceHi there, my name is Konstantin.I need some help or at least an advice if I'm on the right track h… -
Teamviewer inivited participant reports.Nice day... None of the invited users in Teamviewer connections are reported as invited. For exampl… -
Upgrade included in my licenceI have a Business licenced version 11 of TeamViewer. Does my licence cover me to us Version 12? -
Still logged in but have forgotten password and thus cannot change passwordHi, I really need help on fixing my issue. I have forgotten my password thus when I try to change… -
Lock remote screen size on 4k monitorI have a 4k monitor where when I open a remote computer (1920x1200) up on it, it comes up small so … -
How do I update remote computers when showRed or Yellow exclamation marks on remote access computersI can see red or yellow ! on the remote computers I want to remote access, it says it needs windows… -
forgot remote passwordHi, I have TeamViewer license and i m trying to login to my pc at work but i forgot password, is th…
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