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TeamViewer Web Monitoring - Version 21.01.3

Karlen Posts: 74 Staff

Reporting for monitor's migration from Monitis, 12 Additional Monitoring Locations, Transaction Monitor Error Step Details, and new UI features list of Monitors

Version: 21.01.3

Operating System: Management Console

Release Date: 20.01.2021


  • New Features 

1.    Reporting for monitor's migration from Monitis

We have released a downloadable report file for monitor's migration from Monitis that will allow users to see the migrated from Monitis monitors and migration success level. 

Now after the based on configuration dump file monitors creation process ending customers on the information dialog bar at the top, can click and download the CSV file, with the Monitor Name, Monitor Type and Status information.


2.    12 Additional Monitoring Locations

The expansion of our global network of monitoring locations is an ongoing process. We've added 12 new locations: 4 in Europe, 4 in the Americas, and 4 in Asia. Please see the screenshot below where we have selected the new locations. 

This expansion brings the total number of monitoring locations to 32. This will further improve our customers’ ability to detect issues related to general internet latency or network hop issues, and to prevent false positives caused by local or inter-connect problems.  


3.    Transaction Monitor Error Step Details  

Customers can now see the Transaction monitor error Step Details in the Alarms tab as well as the Email notification text body.

Details such as Error content, Step number where the failure occurred, Step name and description, and duration will help the customer to understand detected problems and their potential origins.


4.    New UI features list of Monitors 

To improve the management of monitors for our customers, we have added the following features to the Monitors list view:

  • Displaying the number and status of Alarms per monitor
  • Direct chart view link icon for each monitor
  • Sorting possibility by Monitor status and name

  • Improvements.
  •   We have added a key level cache for importing keys to make decryption process faster 
  •   We have added the last check's timestamp on Table view 
  •   We did some improvements on Net View Waterfall charts and also port number location related in the URL
  •  We did some improvements related to Web Monitoring API 
  • Improved UI for expired Web Monitoring trial licenses
  •  Improved API User access related naming

  • Bug Fixes
  • We have fixed Monitis migration configuration file related issue
  • We have fixed Net View filters related and emails validation related issues
  • We have fixed API response port numbers related and monitor results error related issues

Product Owner, Remote Management services


  • tonyadem8440
    tonyadem8440 Posts: 1 Newbie

    I've been getting over 100 web monitoring report emails per day for the past week, is there a way to stop these emails? and how?

  • Karlen
    Karlen Posts: 74 Staff

    Hi tonyadem8440,

    sure, you need just to change your Web Monitoring monitors configuration, simply by editing them and unchecking the "Notify this email" filed on the Step3


    Product Owner, Remote Management services
  • Karlen
    Karlen Posts: 74 Staff
    Product Owner, Remote Management services
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