How do I get linked to the license and access the customer portal to process payment

Question

seems like there is no way to open a ticket without getting this linkage

Natascha · Answer

Hi @rosman_olvcharities

Thank you for your post and welcome to our community 😊

Please find more information on how to activate your license here:

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

You received two separate emails. One for activating the license and one for activating your customer portal.

For more information on the customer portal see the following article:

https://community.teamviewer.com/English/kb/articles/60293-teamviewer-customer-portal

Wish you a great day.

All the best,

Natascha 🙋‍♀️