every time i try to connect, a window pops up saying "couldn't connect to the partner".
been happening with me from a couple of days now.
Hello @Arnimus,
In this scenario, a restart of the TeamViewer service on both devices helps:
Join us at FastForward on Oct 14 and make this the last time you fix it.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.