Cancel subscription

claudia_roxana

Hello,
please cancel my subscription for account *Personal Information removed by moderator**. I haven't used your program for some time, I even deleted my account, but I see that you still issued my invoice. I mention that the cancellation procedure is much too difficult.
thanks

Esther

HI Claudia,

All cancellations must be submitted in written form, by submitting a ticket. Written requests must be received by TeamViewer at least 28 days before the end of the initial subscription term or any subscription renewal term. Please understand that a cancellation via the community is not possible.

See also: https://community.teamviewer.com/English/kb/articles/44373-all-about-subscription#how-until-when-can-i-cancel-my-subscription

Thanks and best, Esther