Cancel subscription
claudia_roxana
Posts: 1 ✭
Hello, please cancel my subscription for account *Personal Information removed by moderator**. I haven't used your program for some time, I even deleted my account, but I see that you still issued my invoice. I mention that the cancellation procedure is much too difficult. thanks
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Comments
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HI Claudia,
All cancellations must be submitted in written form, by submitting a ticket. Written requests must be received by TeamViewer at least 28 days before the end of the initial subscription term or any subscription renewal term. Please understand that a cancellation via the community is not possible.
Thanks and best, Esther
Former Community Manager
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