the reset process for free license doesn't upload the signed letter. what can i do?
To reset my free license which, suddenly now times out after a couple of minutes, I followed the process to reset my license. Steps 1 and 2 completed successfully. I then was instructed to print the pdf file which Team Viewer sent me (step 2), sign it, scan it, and upload it (step 3). Did all that, loaded the pdf but the 'submit' button on the screen is greyed out. No reason given. How do I send the file to Team Viewer?
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