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CANT SUBMIT A TICKET!?

BrusselCity
BrusselCity Posts: 2 ✭✭

What the **I like TeamViewer** is wrong with this website? Cant request a ticket nothing, page not found page not found, also brings back to the same page. Im trying to find a way to sent a ticket for like 30 minutes!!!

Just getting invoices what i already paid for; R00634040.

And yes i have a paid membership.


Thank you.

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Answers

  • Yuri_T
    Yuri_T Posts: 2,042 Moderator

    Hi @BrusselCity,

    Thank you for reaching out to us in the community.

    I have created a support ticket for you, so please check your email and reply to the ticket. Our customer support representative will assist you further via the ticket.

    Hope this will be helpful.

    Kind regards,

    Yuri

    Community Moderator/ コミュニティモデレーター
  • BrusselCity
    BrusselCity Posts: 2 ✭✭

    Didnt received any mail except from "[email protected]".

  • Yuri_T
    Yuri_T Posts: 2,042 Moderator

    Hi @BrusselCity,

    I have resent the ticket to you again.

    Please ensure TeamViewer is added to your list of safe senders, and please check the Junk and SPAM folders.

    Best,

    Yuri

    Community Moderator/ コミュニティモデレーター
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