Teamviewer keeps kicking me out of my sessions, how do I keep it from happening?

Question

I have the single person paid account

Originally started with a free account and upgraded it

JeanK · Answer

In this case, please open a ticket.

Our customer support will be happy to help you.

USMG · Answer

Teamviewer message:

my endpoint computer (work computer) is already added

JeanK · Answer

Hello @USMG,

You have correctly activated your license.

However, you need to add all the endpoints you connect to, to your TeamViewer interface.

Please find how to proceed in Step 4 of our activation guide:

https://community.teamviewer.com/English/kb/articles/53579-how-to-activate-your-remote-access-plan#step-4%3A-add-your-remote-computer(s)-to-your-teamviewer-account