teamviewer.com link icon
or
Ask The Community

TeamViewer is one of the winners of the European Customer Centricity Award 🥳


Please find more information here.

Mouse clicks don't work while remote controlling.

PC_INB12
PC_INB12 Posts: 1 Newbie

Hello,

After updating the android version on my Samsung Note 9, mouse clicks won't work while remote controlling using Teamviewer.

If I connect a phone with an older android version it works perfectly, but after the update it does not work.

For example, if I want to click on my notes, I need to click above the logo and a bit to the left.

Remote control does work using the keyboard.

Anyone know what the solution may be?