Help
All we can provide here in the Community is the relevant documentation. We are not able to investigate specific bugs.
However, I can see that you are a licensed user.
Therefore, I recommend opening a ticket. Our engineers will be able to investigate the issue.
I hope this is OK for you.
Hi Jean,
I have done that but I really want to setup TFA. Can you help me with that ? I downloaded the google authenticator but I can't scan the QR code as per first message.
Thanks
Sorry if I wasn't clear enough.
I meant:
If I disable that doesn't help me have the TFA ?
Hello @Damien_Bussey2808,
Could you try to disable TFA and try to connect?
Please find out how to proceed here:
I setup tfa now I can't access remote computer
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