Can't submit a new ticket

Question

Hi,

Why I can't submit a new ticket. the page disappears and I want to change the bill email.

Thanks,

JeanK · Answer

Hello @Simon-22,

Welcome to the TeamViewer Community!

Did you have issues creating a ticket?

To create a ticket, you need to make sure your license is correctly activated on your TeamViewer.

If so, you can access the Support Ticket Portal by clicking on this link: 📩 Create a ticket

I hope this could help you.

/JeanK

Simon-22 · Answer

I will tell you why you cant send a new ticket ...its because they dont want you to cancel your membership. The whole thing is a con

Customer serve is a shambles, I have never come across anything like this

Total mess of a company