Hi, I haven't got my invoice?

TiborNemeth · 2022-05-18T10:07:54+00:00

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Profitaudit Kft

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Thank you very much for your post and welcome to our Community 😊

Due to privacy reasons and to protect your personal data, I removed the email address from the post.

Luckily, I could ask my colleagues to try resending the invoice to you. Was that successful? Did you finally receive the invoice?

Hope to hear from you soon. Have a great day.

Best,

Natascha 🙋‍♀️

Hi Natascha

Unfortunately, I still haven't received the bill.
Should you come by email?

Thanks for getting back so quickly.

Yes, it should come by email to the email address that you shared publicly.

Would you mind checking your Spam/Junk folder?

Please let me know if you found it there. Awaiting your reply.

🙋‍♀️

unfortunately nothing

let's try it on my other email address

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Thanks

I'm sorry to read that nothing happened and you still didn't receive your invoice. 😔

Would you mind opening a ticket for my colleagues in Support?

They may investigate further here and have a detailed access to your customer data.

I'm sure, they are able to help. Please let me know if you have any further questions that I might assist with.

Have a great day.

Best,

Natascha 🙋‍♀️