I paid renewal but did not get email with invoice

Question

I have been charged today with renewal of my TeamViewer but I did not get any email confirming renewal. How do I get invoice? Thanks for your help

JeanK · Answer

Hello @Andrea_Gaetano_Gatti,

Welcome to the TeamViewer Community!

You will receive the invoice on the renewal day. If the renewal day is today, you may receive it within the next hours.

💡 If tomorrow you still have no invoice, please open a ticket and request the invoice here.

Let me know if you need anything else from our side.

/JeanK