I was using Team Viewer Business version and cannot activate remote on the same mail

Question

Hi.

I was using Team Viewer Buisness version and now switched to remote. I cannot activate remote license on the same mail (says I have subscription already). What should I do? License already bought and I cannot activate it ;/

TVSupportMatt · Answer

Hello @Logistria

This particular issue will require you to reach out to our Support Team to address and resolve it.

Please reach out via a Support Ticket or Live Chat here: Customer support | TeamViewer

We look forward to working on a resolution with you. 👍️