The viewer logs out after 20 minutes and I need to be on for an hour

JoseCarlos2314

.Carol.fg.

Hi @JoseCarlos2314 ,
Thanks for your first post and welcome to our Community!

Is the remote session closing as you're using TeamViewer or is the remote session inactive?
If the session is inactive, try to check the advanced settings:

1. Open TeamViewer and click the gear icon to open the Settings
2. Go to Advanced settings and click Open advanced settings
3. Go to Advanced
4. Make sure Timing out inactive session is Off
5. Click OK to save

Let us know how it goes.
Best, Carol