Mysterious entry in my Recent Connections list!

Question

Can anyone tell me what this symbol means appearing between two computers in my Recent Connections list?

The second blue one down which has the strange symbol and has 9 digit Teamviewer ID number next to it?

SophE · Answer

Hi @Zaphire,

Great to see you posting again! Thanks for sharing your question.

The icon you're referring to usually indicates a difference in how the device was connected or added to your TeamViewer environment.

In general:

The green icon appears for devices that have been set up as managed devices.

The blue icon typically appears when a connection was established using a TeamViewer ID and password, without adding the device as a managed device.

To better understand what you're seeing, could you let us know whether you connected to that TeamViewer ID or received an incoming connection from it? If so, that would likely explain why it appears differently in your Recent Connections list.

If you don't recognize the ID or don't recall any interaction with it, we recommend reporting it here:

Resolute Misuse Prevention

For additional guidance on securing your account and devices, we also recommend reviewing our Golden Security Rules.

Let us know whether you recognize the ID or if you've connected to it before, and we'll be happy to take a closer look with you.

Best,

Sophia