Initial setup help

Teligence

I want to setup my Windows PC to remote manage 2 others without restrictions and the need to collaborate with a remote user to facilitate a login.

Can someone give me a step-by-step to set this up on both ends and save the connection information for future support without remote user interaction?

SophE

Hi @Teligence,

Great to see you so active in our Community, and thanks for describing your setup so clearly!

What you're aiming for is called unattended access (also often called easy access), which lets you connect to your remote PCs anytime without needing someone on the other end to accept the session.

To set this up, we recommend following this step-by-step guide:

Provide unattended remote support 

Depending on what is already installed on your remote devices, simply choose the matching tab option in the guide:

Once this is set up, you'll be able to connect without user interaction, and the devices are saved in your device list for future sessions.

If you're unsure which setup applies to your devices, feel free to share more details, and we'll point you to the exact steps.

Let us know how it goes!

Best,
Sophia