As the title states, my TeamViewer Legacy subscription is marked as terminated with an unpaid invoice. We found out about this from a debt collection agency that was sent on TeamViewer's behalf to get these funds. The subscription was setup from a previous employee at the company, and as their new IT provider, we have gotten access to the account and cannot submit a ticket to formally cancel the request.
We paid the debt collector and submitted proof of payment about 5 days ago, but nothing has changed. I just want to make sure that the account does not auto-renew or try to charge us again as we are no longer using TeamViewer and do not want to pay the subscription.
