Good morning, I can't connect to my remote PC even though it shows as online.
Can you help me? I have a business profile.
Hi @CORVINO LORIS FRANCESCO
Welcome to our Community and thank you for your first post.
To help us better understand the issue, could you tell us exactly what happens when you try to initiate a remote session? If you see any error messages, please share a screenshot.
Meanwhile, please check whether both the local and remote devices are running the latest version of TeamViewer and apply any available TeamViewer updates. Additionally, restarting the TeamViewer service on both devices may help resolve the issue.
Please keep us updated on the situation with any additional information that may help us further troubleshoot the issue.
Best,
Akiho
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