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Not Connecting on Windows

Linda Tadic

8/30/2026. This is now occurring in our environment. Both computers (mine and the one I access remotely) are Windows 11. Everything was fine until this morning. I am now receiving the same pop-up screen "Starting remote session"). This is delaying my work. It seems that TeamViewer did another software update? It really needs to fix its code so these connection issues don't occur with every single update.

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Nadin_Wuelfl

Hello @Linda Tadic,

Thank you for your first post and for sharing the details of what you're experiencing.

To help us better understand the situation, could you share a few additional details?

Which TeamViewer modules are you using, and which version is installed on both devices? You can check this easily by opening the Admin settings and then About TeamViewer:

Did you test what happens when you restart the TeamViewer service on both sides, or did you already try reinstalling TeamViewer?

If possible, please share a screenshot of the message you're seeing.

These details will help us better understand the behavior.
We’re looking forward to your update and will be happy to take a closer look.

Best,
Nadin

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