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Account Deletion Request

Jeff Hays

I recently lost access to my password manager, and subsequently, my password and 2FA code in one fell swoop. I have an active session in my TeamViewer Remote desktop app, and access to my email, but no 2FA or account recovery codes and no way to login or change 2FA methods, etc.

Can you please delete my account so that I can recreate it at a later date? Let me know where I can send details about my email address or active TeamViewer Remote logs/info.

Thank you in advance.

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Accepted answers

.Carol.fg.

Hey @Jeff Hays
Thanks for reaching out to our Community for guidance.

To request deletion of your TeamViewer account, please message privacy@teamviewer.com. They will be able to assist you with it.

Let us know how it goes, and if you need any help recreating your account later on.
Best, Carol

All comments

.Carol.fg.

You're welcome, it's our pleasure to help! 😊

Jeff Hays

Thank you Carol!

.Carol.fg.

Hey @Jeff Hays
Thanks for reaching out to our Community for guidance.

To request deletion of your TeamViewer account, please message privacy@teamviewer.com. They will be able to assist you with it.

Let us know how it goes, and if you need any help recreating your account later on.
Best, Carol

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