i have a licence but can only connect 5min
Hi @QuintinFerreira,
Welcome to the TeamViewer Community!
As @Geoff Walker already pointed out, if you're using a licensed TeamViewer account, we recommend reaching out to Customer Support for further assistance.
You can find information on how to contact support here:
Submit a ticket
Let us know if you have any further questions.
Best,
Jen
Since you have a paid license, contact Team Viewer support. Here is some helpful information: https://community.teamviewer.com/English/discussion/5274/teamviewer-s-new-and-improved-support-structure/p1
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