Free account - how to send the pdf form asked

Benjamin Tronquit

MY PROBLEM IS NOT DIRECTLY LINKED TO THE MESSGAE "Commercial use detected".

IT IS ABOUT A STEP AFTER

PLEASE READ MY MESAGE.

Hello,

I have a free account to help my father but the connection is limited to 5 minutes.

I asked to dislock this limitation using the form https://www.teamviewer.com/fr/special/reset-management/.

Then the support team sent me an email asking me to send back a new PDF that I had to fill and sign.

I sent the pdf signed pdf by email but they had closed the conversation. So my form can't arrive to the support.

How can I send this pdf to the support team ?

Thanks

Geoff Walker

[removed per Community Guidelines] 

Have you been reset already?
Did you figure out what was triggering the "commercial use" algorithm? Like, maybe, using the WiFi in a coffee shop?

Best Regards,