I have been using TeamViewer for quite a while to remote into the office server to do accounting. I never set up our TeamViewer account, someone who doesn't work here anymore set it up and all I know is I click on the icon and I can connect. Now, our office router failed and a new router was connected. The ID and password to log onto our WiFi was changed. I can no longer remote into the server now and since I never set up TeamViewer, I don't even know the password for the office computer. I only know the login credentials for my home computer. I am not computer savvy and have no idea how to fix this. When I click on the TeamViewer icon in the office, there is a red light at the bottom and it says "Not ready. Please check your connection" I don't know what to do. Please direct me to somewhere I can get help.
