The session with XXX is finished.

franper

Hi there, my problem is as follows:

I have 3 computers, A, B and C. Using A I try to connect with B and C and these are the messages in the bottom of the window I get:

-Ready to connect (secure connection)

-Connecting…

-Authenticating…

-The session with XXX (1) has finished (0:00)

I get that with both computers, there is no way to make the connection.

When I was physically where B anc C, I was able to connect with A.

A is a mac M1. B and C are both a linux. Before having linux I got a a mac intel and other linux and I never got a problem to connect.

Linux now in both computers is a Ubuntu 26.04 and Zorin OS 18.1

Does anyone know what the issue could be for failing the connection? Thanks in advance.

Geoff Walker

@franper Do you have a paid license or free? If it is the latter, please submit a support ticket. Here is information on how to do that: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/contact-support/submit-a-ticket/

Your description seems to say that the difference between success and failure might be the internet connection. When you were physically at B & C's location, were you connecting from A to B & C via LAN only? And when you were remote, exactly how were A, B, and C all connecting to the internet? Residential-class service? Commercial-class WiFi or Ethernet at a hotel, coffee shop, business, etc.?