Single-Window User Interface
Simpler to navigate, easier to manage, and optimized in collaboration with customers –the all-in-one user interface improves the way you work with TeamViewer. Work faster and with fewer clicks.
9 out of 10 users are extremely satisfied with the new design, that condenses and simplifies multiple windows and tools into one easy-to-use, re-sizable client window, that also remains open when establishing a remote control connection.
iOS Files App Integration
Improve customer service by reducing the time to resolution for iOS11 technical support service cases with TeamViewer-the first remote support solution to integrate withthe new iOS Files app.
The QuickSupport app is available in the Files app, so users can manage all files transferred to or from their device. File transfer now integrates well with any other iOS app that supports the Files app, such as Box or Google Drive.
Reports in servicecamp
The most user-requested enhancement for servicecamp has arrived. Efficiently manage service request workloads, ensure top customers’ tickets are prioritized, and use data to transparently communicate with senior management.
Use the in-built reporting functionality, or instantly integrate servicecamp data into tools such as Excel, Power BI, and Tableau, or any other data environment you are familiar with, to gain even greater insights.
Unified Android App Experience
With more than 10 million active Android app users –the most popular remote control app for remote support and working on-the-go is now even better than ever before.
Your overall Android app experience is now more intuitive. Hints give helpful pointers for actions you can take, and you can transfer files and chat with contacts with the same workflow as on your desktop. No need to change your routine!
1-click Login and Reduced Data Usage for Android
Instantly access your Computer & Contacts list on your Android device. Enjoy a hassle-free experience when you are on the move orworking from a location with poor connectivity.
Reduce the data usage of your Android device by up to 80% with TeamViewer’s smart data transfer technology. The bigger your Computers & Contacts list, the more data you will save.
Active Directory Connector
Save time and hassle synchronizing users in your company’s Active Directory with TeamViewer by using the new downloadable AD Connector.
Ensure the right people always have access to a company TeamViewer account. Use the new graphical user interface of the AD Connector to configure and synchronize multiple AD groups, execute test runs, and set up scheduled synchronizations.
