Not receiving password reset emails or new trusted device emails
After the update to v13 (personal use) I cannot log in. Have requested multiple times for the password reset email & I never receive the email. I have tried uninstalling & then reinstalling as well & that has not worked. Can you pls. fix this problem so I can use the tool.
Best Answer
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Thanks for the reply; but I am not interested in buying a paper, which is what your link directed me to.
Since my original post I worked on this problem further & it seems to be fixed. Not sure why; but after re-creating my account (which made no sense) I was able to log in.
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Answers
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Thanks for the reply; but I am not interested in buying a paper, which is what your link directed me to.
Since my original post I worked on this problem further & it seems to be fixed. Not sure why; but after re-creating my account (which made no sense) I was able to log in.
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