link icon
Ask The Community

Technical Support Engineer (m/f/d) DACH

SteffenKolich Posts: 195 Staff member 🤠

We are looking for a Technical Support Engineer (m/f/d) DACH for our headquarter office in Göppingen, Germany.


  • Support and advise our existing German and English speaking customers and prospects with their technical issues over the phone or via email
  • Work with product development to handle third-level support cases
  • Use your technical knowledge to assist the Sales team
  • Manage second-level support cases, solving customer issues via remote support, telephone or email
  • Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers


  • Degree in computer science, information systems, applied computer science or similar education in an IT related field
  • Customer driven with enthusiasm for working with people and technology.
  • Business level fluency of German language and English. Other languages are a plus
  • Very good knowledge of networks and experience at least with two of the following operating systems: Windows®, Mac OS X®, Linux®, iOS®, Android®
  • Previous work experience in technical customer support is desirable
  • Strong communication skills, a positive attitude, and a friendly and professional manner when dealing with customers over the phone and via email

What we offer

  • Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
  • "If I were CEO, I would..." Say what you're thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions
  • Make yourself at home! We don't wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in one of our many lounge areas
  • Of course, we offer you perks like free fruit, drinks and a variety of health and wellbeing activities.
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 60 countries and speak more than 40 languages.
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gatherings.

Apply now!

Global Talent Acquisition Partner

Best Answer


Sign In or Register to comment.