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Cannot reset PC password

JumboJim

Hi, I am trying to reset my PC remote connection password - each time I click on Create New Random Password nothing happens,

I've tried logging out and logging back in, what else should i try?

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JeanK

Hello @JumboJim,

Thank you for your message. ?

I recommend you to uninstall fully the program and try again.
This should fix the issue.

If this does not work, you can also deactivate the random password and set up a password for unattended access (a fixed password that won't change).
We explain how to proceed in this Knowledge Base article right here: Password for unattended access

I hope this could help. ?

Best regards

Jean

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