Locked out of account with 500+ computers

distefanoent
distefanoent Posts: 2
in General questions

Hi

I am locked out of my teamviewer account with an email address I can no longer access as the company closed down. This login contains over 500+ computers and I am locked out.

Can soemone advise as it is a paid business license.

Comments

  • JeanK
    JeanK Posts: 6,982 Community Manager 🌍

    Hello @distefanoent

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you please provide us with more information in order to have a better understanding of the issue? Are you not able to log into your TeamViewer account? If yes, are you able to connect to other computers?

    Maybe could send us a screenshot that explicitly shows the issue?

    Best regards

    Jean

    Community Manager

  • distefanoent
    distefanoent Posts: 2

    Jean I will PM you now..

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